Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gina Rodriguez

Orlando,FL

Summary

Bilingual administrative professional with over six years of experience in customer service across healthcare, education, and service sectors. Expertise in front office operations, scheduling, and patient engagement. Proven ability to multitask in high-pressure environments while maintaining a focus on compassionate support. Technologically adept and dedicated to enhancing guest experiences in alignment with organizational values.

Overview

2026
2026
years of professional experience

Work History

Small Business Owner & Caregiver

Self-Employed / Family Career Break
Orlando, Florida
04.2022 - Current
  • Launched and operated custom design business, creating personalized items including party favors and planners.
  • Managed order fulfillment, customer service, and production through Cricut Design Space and Adobe Photoshop.
  • Developed advanced time management and organizational skills while balancing entrepreneurial duties with parenting.

Delivery Driver

DoorDash & Uber Eats
Orlando, FL
01.2022 - Current
  • Ensured timely, accurate food deliveries while achieving high customer ratings.
  • Demonstrated adaptability and navigation skills in fast-paced environments.
  • Exhibited strong communication skills to enhance service quality.

Executive Assistant

Sandoval Consulting
Clearwater, FL
06.2019 - 03.2022
  • Facilitated internal and client communications, ensuring alignment for hardware and managed service clients.
  • Scheduled meetings to enhance collaboration among stakeholders.
  • Oversaw inventory management and vendor relations to support marketing initiatives.
  • Developed promotional materials to effectively engage target audiences.

Administrative Assistant

New Story School
Reading, PA
10.2016 - 04.2019
  • Managed front office operations to enhance organizational efficiency.
  • Coordinated schedules to optimize resource allocation and staff productivity.
  • Translated documents and conversations to facilitate effective communication.
  • Ensured compliance with HIPAA and FERPA regulations in all operational aspects.
  • Supported special education services to promote inclusivity and accessibility.

Front Office Assistant

NEOPS / Bergman Orthotics
Orlando, FL
  • Coordinated patient intake, front desk scheduling, and insurance verification accurately and empathetically.
  • Ensured HIPAA compliance during clinical appointment coordination for staff and patients.
  • Molded and measured patients for orthotic fittings, ensuring proper specifications.

Education

Some College (No Degree) - Psychology

Pace University
Pleasantville, NY

Skills

  • Order fulfillment
  • Customer service excellence
  • Inventory management
  • Document translation
  • Promotional material development
  • Time management
  • Bilingual communication (Spanish and English)
  • Front desk operations and scheduling
  • Multi-line phone systems
  • HIPAA and confidentiality compliance
  • Event and visitor coordination
  • MS Office, Google Suite, Trello, and CRM tools
  • Conflict resolution and empathy
  • Healthcare admin support

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Small Business Owner & Caregiver

Self-Employed / Family Career Break
04.2022 - Current

Delivery Driver

DoorDash & Uber Eats
01.2022 - Current

Executive Assistant

Sandoval Consulting
06.2019 - 03.2022

Administrative Assistant

New Story School
10.2016 - 04.2019

Front Office Assistant

NEOPS / Bergman Orthotics

Some College (No Degree) - Psychology

Pace University

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