Dedicated Medical Professional with Clinical and Clerical experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Medical Technician
Department Of Defense Army
02.2018 - Current
Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
Performed basic and advanced patient assessments.
Prepared specimens for testing procedures.
Entered data on demographics, grossing descriptions and clinical diagnosis into EMR.
Purchased new supplies and maintained optimal laboratory inventory levels.
Oversaw department updates such as changing methodologies and improving workflow.
Trained and mentored team members in laboratory protocols and compliance standards.
Assisted physicians by preparing patients for procedures such as EKGs, phlebotomies, glucose tests and pulmonary functioning tests, height/weights drug testing, vision testing and breath alcohol testing and calibrations, orthopedic and neurological testing using exercise.
Tracked and managed inventory for exam rooms and maintained supply, equipment and expiration logs.
Conserved laboratory resources by using equipment and supplies to accomplish job results.
Evaluated quality control within laboratory using standard laboratory test and measurement controls.
Completed urinalysis tests for employment drug screens.
Use College of American pathologist to accurately log various pathology results with 0% error rate.
Audiometric Equipment Calibration and booth maintenance
Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns. Analyze records for competition
Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
Identified operational improvements to drive efficiency and quality of care, by identifying issues gathering evidence and conducting interviews.
Schedule and track consultation for all military services, conduct shipping protocol for applicants going to Basic Training
Accession Medical examination check out for accuracy, results of testing and physical examination.
Record and access Fee Based Providers time for accuracy and payment. Approve medical waivers quality review program on all medical documents for accuracy and all requirements submitted for processing. Successful cerumen removal, conduct daily briefing for applicants processing with question answers. Provide training for medical technicians and recruiters. Maintain all department logs.
Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff. Identify issues, gathers relevant evidence
Advanced Medical Support Assistant
Department Of Veteran's Affairs
01.2011 - 01.2018
Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
Assisted physician with diagnostic and therapeutic procedures by collecting laboratory specimens and changing wound dressings.
Used EMR to maintain and record patient data and generate reports.
Built positive rapport with patients and families to ensure feel comfortable during uncertain or anticipated entitlement.
Determined nature and urgency of patient requests, demonstrating excellent communication internally and externally prioritizing.
Verified and updated clinical and demographic records though EMR. Analyze claims, identify issues, gathering relevant evidence, make determinations based on evidence income and dependence by requesting medical exams, disease, injury and prepare and release correspondence in a timely manner.
Organized patient records to research records, extract medical information and review records for completeness and accuracy. Read office notes operative notes and post operative notes. annotate disabilities, and proper application by federal laws and standard operating procedures.
Provided comprehensive medical care to over 30 patients daily to promote overall wellness and prevention of illness.
Enhanced applicant/patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions, and laws and regulations.
Determined nature and urgency of patient, liaison, supervisor, and Provider requests to meet specific need and deadlines.
Education
No Degree - Nursing
Laboure College
Milton, MA
06.2030
Associate of Applied Science - Medical Assisting And Admin
Bay State College
Boston, MA
06.1992
Skills
Patient Status Assessment
Medical Records Management
Phlebotomy Functions
Patient Monitoring
Assessment and Analysis
Managing Schedules
Team Leadership Abilities
Medical Terminology Knowledge
Critical Thinking
Patient Care Documentation
Care Plan Development
MHS Genesis superuser
MEDITECH Software
Disease Diagnosis
Medical Interpretation
Public speaking
Certification
Registered Medical Assistant since 2007
Timeline
Lead Medical Technician
Department Of Defense Army
02.2018 - Current
Advanced Medical Support Assistant
Department Of Veteran's Affairs
01.2011 - 01.2018
No Degree - Nursing
Laboure College
Associate of Applied Science - Medical Assisting And Admin