Gina Saccardo

Dedicated Intermediate Care Technician with extensive hands‑on experience supporting diverse patients, including military veterans, through trauma‑informed communication and compassionate, client‑centered care. Skilled in patient assessments, phlebotomy, vital sign monitoring, basic laboratory testing, and responding calmly to emergencies while maintaining safety and professionalism. Known for providing emotional support to patients and families during difficult moments, assisting with individualized care plans, and documenting clinical information accurately in EMR/EHR systems. Brings strong active‑listening skills, empathy, and the ability to build rapport in fast‑paced settings. Seeking a Clinical Mental Health Counseling internship to apply patient‑support experience, enhance counseling competencies, and contribute to a supportive therapeutic environment.

As a Lead Medical Technician, I provided high‑level clinical and patient‑centered support while overseeing daily operations within a fast‑paced medical department. I explained procedures in a clear and empathetic manner to reduce patient anxiety, build rapport, and foster a trauma‑informed environment conducive to trust and cooperation. I conducted patient assessments, collected clinical data, and documented findings with accuracy to support sound clinical decision‑making and effective multidisciplinary communication. My role required consistent collaboration with applicants, veterans, and military liaisons, offering guidance, addressing concerns, and ensuring each individual received respectful, dignified care during the evaluation process. I performed a wide range of health screenings while maintaining confidentiality and sensitivity to emotional and cultural needs. Additionally, I delivered medical briefings requiring strong communication and public‑speaking skills, demonstrating my ability to convey complex information calmly and clearly. As Acting Supervisor, I provided leadership, resolved problems, supported teamwork, and upheld ethical and professional standards. Through this work, I strengthened core counseling‑aligned competencies such as empathy, active listening, emotional support, crisis‑sensitivity, and the ability to build trust with diverse individuals experiencing stress or uncertainty.

• Supervised daily operations of medical equipment and diagnostic tools.
• Trained junior technicians on proper equipment handling and safety protocols.
• Maintained inventory of medical supplies and ensured timely replenishment.