Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Work Availability
Work Preference
Quote
Software
Languages
Interests
BusinessAnalyst
Gina Salmons

Gina Salmons

Alexandria,VA

Summary

Attentive assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Office and Programs Assistant

National Council For Adoption
Alexandria, VA
10.2021 - 06.2023
  • Assisted in day-to-day operations including answering calls, monitoring webform submissions and email boxes, responding and forwarding as appropriate, processing mail, and greeting visitors and vendors. Ensured office equipment was operational and stocked with supplies. Maintained front desk to provide positive first impression. Developed and maintained positive relationships with all staff and internal and external stakeholders.
  • Managed incoming donations and invoices, and maintained efficient filing system. Processed expense reports and reconciled staff credit card charges by gathering receipts and verifying information against company policy. Handled confidential information with discretion and integrity.
  • Prepared staff meeting agendas. Accurately and efficiently compiled data into spreadsheets for analysis or reporting purposes. Assisted in the preparation of reports, presentations, and correspondence. Proofread documents prior to distribution to ensure accuracy of content.
  • Assisted with accredited educational course creation and customer support in the learning management system. Provided administrative support for research, development, and legislative teams.
  • Aided in event planning, logistics, catering, and ordering supplies for annual national conference, fundraising gala, Board meetings, and webinars.

Membership Manager

Transportation Intermediaries Association
Alexandria, VA
02.2020 - 08.2020
  • Managed TIA’s iMIS database, keeping it accurate, safe and up-to-date, and managed the interface between iMIS and other databases
  • Developed reports, dashboards, and information necessary for data-based decisions
  • Produced the annual TIA Membership Directory
  • Processed internal membership payments and batches
  • Provided exceptional customer service to keep the better-than 92% member retention rate

Membership Coordinator

National Parent Teacher Association
Alexandria, VA
04.2017 - 08.2019
  • Managed national representation with the National PTA President, the Director of Education and Leadership Development, and internal staff by developing and updating forms and documentation, gathering data and documents, maintaining electronic files, developing, maintaining, and updating reports; serving as the main contact and customer support for all Nat Rep and State coordinator questions, writing and sending correspondence to volunteer leadership, working closely with the Meetings Department to book travel and in collaboration with the Field Services Team, ordering giveaways and gifts, mailing necessary presentation materials and handouts, processing invoices, and updating the Nat Rep web page and trainer toolkit as necessary.
  • Helped support the Standard of Affiliation (SOA) process by filing documents, updating and maintaining reports, sending in and out of compliance correspondence, responding to SOA inquiries, and manage the SOA email box.
  • Managed the State to State report project, which consisted of developing and sending out data collection forms and instructions, managing the data collection process, confirming data accuracy, and analyzing and reporting on all 6,500 pieces of data.
  • Supported, collected data, and reported on Field Service staff’s outreach, retention and recruitment efforts. Updated and created department related webpages: State Resource Bank, State Presidents list, State Conventions and Leadership Trainings, etc.

Meetings and Events Manager

National Parent Teacher Association
Alexandria, VA
02.2012 - 04.2017
  • Aided in preparation of $1M annual meetings budget, facilitated invoice payments and approved volunteer reimbursement requests (approximately $2.5M); maintained detailed historical records regarding transactions, negotiated arrangements, and performance
  • Drafted correspondence and meeting invitations, managed Meetings Department email account, represented department as first point of contact, and provided customer service to approximately 10,000 meeting attendees, speakers, and partners
  • Prepared and submitted RFPs, conducted site visits, offered recommendations for site selection, and negotiated contracts for four large meetings annually, as well as quarterly Board of Directors Meetings. Acted as a liaison to registration company, helped build registration system, pulled registration reports, developed meeting collateral, and endeavored to generate revenue and reduce costs wherever possible. Secured hotel reservations for and sent confirmations to approximately 850 volunteers and staff each year. Coordinated all logistics (catering, set-up, and audio-visual and electrical equipment), and ensured compliance with contractual obligations and laws for national convention, four large meetings, quarterly Board of Directors Meetings, and numerous smaller meetings annually.
  • Acted as the staff back-up liaison to the Convention-General Arrangements Committee and the Historic Preservation Committee, sent Outlook meeting requests, drafted agendas, and took minutes

Senior Event Manager

Doubletree by Hilton Washington DC - Crystal City
Arlington, VA
03.2008 - 02.2012
  • Represented the hotel to over 500 customers, executed negotiated group sales contracts equaling over $3M in revenue, negotiated pricing and terms not covered in the initial sales agreements, supported business and financial objectives by upselling to increase revenue, reduced costs by offering soft-dollar concessions, and limited hotel’s liability by being attentive to all aspects of the event
  • Worked with clients to manage room blocks, event details, and billing; consistently met deadlines and produced clear and informative communication (event orders and group resumes) to inform hotel team how best to handle each unique group, participated in internal and external meetings, and directed staff to create successful events
  • Investigated and responded to guest concerns; offered superb customer service resulting in repeat business, and received many letters of commendation, glowing customer surveys, and performance evaluations

Education

Certificate in Basic Interior Design - Interior Design

New York School of Interior Design
New York, NY
08-2024

Bachelor of Science - Hospitality And Tourism Management

Virginia Tech
Blacksburg, VA
08-2007

Skills

  • Space Planning and Layout Design
  • Color Theory and Material Selection
  • AutoCAD and Presentation Software
  • Project, Budget, and Time Management
  • Team Collaboration and Relationship Building
  • Office Administration
  • Excellent Verbal and Written Communication
  • Fast Learner

Certification

  • Certified Meeting Professional (CMP) - Events Industry Council.

Affiliations

  • National Society Daughters of the American Revolution - Regent, Dr. Elisha Dick Chapter, NSDAR (2022 - present), Vice Regent (2020-2022), Recording Secretary (2019), Chair of Several Chapter Committees and Page (2019-present); Virginia DAR: Vice Chair, Virginia Luncheon (2022 - present), State Conference Credentials Chair (2021-2022), State Conference Table Reservations Chair (2019-2021)
  • National Society Daughters of the Union, 1861-1865 - Organizing Chaplain, Dr. Mary Edwards Walker Chapter, NSDR (2021 - present)
  • Scottish-American Women's Society of Washington, D.C. - Recording Secretary (2022 - 2023)
  • Kingstowne Communion: a new United Methodist Church – Former Leadership Team Member (4 years), Former Care Team Chair and Altar Guild Chair; Fundraising and Events Co-Planner, Wedding and Funeral Coordinator, Worship Team Member and Praise Band Singer/Soloist
  • Alzheimers Association - Walk to End Alzheimers Team Leader and Champions Club Level Fundraiser
  • At The Beaded Crossroad (Etsy Jewelry Shop) – Owner/Designer (2021 – present)

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceCareer advancement

Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Software

AutoCAD

Microsoft Office

Google Suite

Several Accounting/Finance, Event Management, Volunteer Management Apps/Programs

Virtual Conferencing

Languages

English
Native language
Spanish
Beginner
A1

Interests

Interior Design

World and Art History

General Crafting including Jewelry Making, Crochet, Embroidery, and Sewing

Cooking and Baking

Baseball

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