Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gina Santora

Buffalo,NY

Summary

Experienced Busser for over 2 years. I am highly skilled in all aspects of the operation of a dining room. I am an efficient and reliable employee and dedicated to my professionalism. I am also highly skilled at maintaining cleanliness and organization while addressing customer concerns with speed, accuracy, and professionalism. I am committed to providing excellent customer service and accept special requests to foster customer satisfaction. I am looking for a bussing position within a reputable establishment and uphold longevity within the company.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/Cook

The Cheesy Chick LLC
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Busser

Jazzboline
08.2021 - 02.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Education

Associate of Arts - Culinary

Erie Community College
Buffalo, NY
05.2026

High School Diploma -

Kenmore West Senior High School
Buffalo, NY
06.2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Order Taking
  • Product restocking
  • POS system operations
  • Cleaning and sanitizing
  • Time management skills
  • Professionalism and Courtesy

Certification

ServSafe Food Manager Certification

Timeline

Cashier/Cook

The Cheesy Chick LLC
08.2023 - Current

Busser

Jazzboline
08.2021 - 02.2024

Associate of Arts - Culinary

Erie Community College

High School Diploma -

Kenmore West Senior High School

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Gina Santora