Gina Sich
Morton Grove,IL
Summary
Skilled Business Development leader offering eight years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
17
17
years of professional experience
Work History
Business Development Manager
NSL Analytical Services, Inc.
07.2022 - Current
- Cultivate and maintain relationships with existing clients while targeting new prospects, achieving annual revenue targets of $3.5 million.
- Manage relationships with 60+ assigned customers and ensure year-over-year growth of over 10% for top ten accounts.
- Increased prior years’ customer retention rate by 20%.
- Expanded customer segmentation in 2024, focusing on Battery Materials, Engineered Ceramics, Brazing Alloys, Metal & Minerals.
- Currently tracking 24% revenue growth in 2024 compared to 2023 year-to-date sales.
- Anticipate market trends, identify business opportunities, and expand into new markets such as Aerospace, Space, Defense Supply Chains, as well as, Additive Manufacturing & 3D Printing, and EV Battery.
- Prospect potential clients, arrange meetings, and develop pricing proposals to maintain acceptable margins.
- Serve as liaison between clients and laboratory, advocating for customer requests and concerns.
- Develop long-term client relationships and align short-term sales strategies with company objectives.
- Maintain and present weekly sales metrics and document customer interactions in CRM.
- Enhance company visibility and network by attending conferences, industry events, and trade shows.
- Assist in creation of direct marketing campaigns and promotional activities.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Business Development Manager
SGS North America Inc
06.2017 - 07.2022
- Managed customer relationships and new prospects, exceeding annual revenue targets of $1.2 million.
- Surpassed revenue budget by 8% and achieved year-over-year growth in key accounts.
- Acquired five new top ten customers since 2018 and maintained strong market awareness.
- Developed specific Marketing Strategy for target markets based on company’s vision within Rail and Medical Device Industries, resulting in 10% increase in sales territory.
- Prospected new clients, prepared pricing proposals, and addressed customer concerns.
- Collaborated with internal teams to develop and execute effective sales strategies.
- Maintained sales metrics, documented customer interactions, and participated in industry events.
- Contributed to creation of marketing campaigns and promotional initiatives.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Recycling Consultant
United Scrap Metal
06.2016 - 06.2017
- Build and maintained customer relationships, executed sales strategies, and met $1 million sales targets
- Acquired new top ten customer.
- Provided training and mentorship to new hires and contributed to business development efforts
- Identified profitable niche markets, engaged in cold-calling, and attended networking events
- Demonstrated strong negotiation skills and achieved targeted profitability levels.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed client relationships through regular check-ins and updates on project progress.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
Facilities Director
Winnetka Community House
04.2007 - 06.2016
- Managed daily operations and planned events, exceeding thousands annually.
- Maintained leased spaces for five non-profit agencies.
- Developed and managed annual facilities budget, optimizing resource allocation and minimizing expenses.
- Coordinated major fundraisers and served as liaison with stakeholders.
- Attended board meetings and represented organization in various capacities.
- Oversaw construction projects from initial planning stages through completion, ensuring timelines and budgets were met.
- Maintained accurate records of all facilities assets and ensured proper documentation of maintenance activities.
- Managed ten full and part time facilities staff, providing guidance, training, and performance evaluations to ensure optimal productivity.
Education
Bachelor of Science - Parks And Recreation, Program Management
Illinois State University
Normal, IL12.2013
Skills
- HubSpot
- NetSuite
- Salesforce
- Laboratory Information Management System
- Microsoft Windows and Office
- Active Network
- Event Pro
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Client Relationship Building
Memberships Certifications Awards
- Association of Women in the Metal Industries (AWMI) Chicago Chapter: Volunteer Coordinator (2018), Membership Co-Chair (2019, 2020, 2021), Vice President (2022-current)
- Women in 3D Printing, 2022-current
- Member of Chicago Association of Spring Manufacturers (CASMI), 2018-2021
- 2016 Women’s Exchange Connecting Communities Award recipient.
- Winnetka-Northfield Rotary Club: Director Position on the board (2009-2014), Rotarian of the Year (2010-2011)
Volunteer Experience
- Association of Women in the Metal Industries (AWMI) Chicago Chapter Events, 2019-current
- Chicago Association of Spring Manufacturers (CASMI) Golf Outing, 2019-current
- Winnetka-Northfield Rotary Club, with Paul Harris Fellow status
- Winnetka-Northfield Chamber of Commerce
- Chicago’s Riverfront clean water project
- Chicago Park District Recognition Award to the Junior Citizen Program
Timeline
Business Development Manager
NSL Analytical Services, Inc.
07.2022 - Current
Business Development Manager
SGS North America Inc
06.2017 - 07.2022
Recycling Consultant
United Scrap Metal
06.2016 - 06.2017
Facilities Director
Winnetka Community House
04.2007 - 06.2016
Bachelor of Science - Parks And Recreation, Program Management
Illinois State University
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