Gin'a Driver
Stuarts Draft,VA
Summary
Hardworking professional with exceptional talents in fulfillment, communication and packaging. Energetic employee with experience working in a solitary role or as part of a fast-paced team. Honest and punctual employee.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Taco Bell
03.2014 - 06.2017
- Managed and motivated around 7+ employees per shift to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Case Packer
Hershey
10.2017 - Current
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Protected materials for transport by correctly packaging products in boxes.
- Sorted and stacked finished items.
- Re-packaged damaged or incorrectly packaged items.
- Loaded items onto conveyor belts and pallets.
- Loaded and unloaded items from production line.
- Secured items for storage or shipment.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Cross trained on equipment; then, trained co-workers on those job roles.
Education
No Degree - Prenursing Studies
Blue Ridge Community College
Weyers Cave, VAHigh School Diploma -
Robert E. Lee High School
Staunton, VA06.2012
Skills
- Labeling
- Equipment Inspection
- Preventive Maintenance
- Quality Assurance
- Product Organization
- Product Inspection
- Product Packaging
- Crew Management
- Food Safety Regulations
- Safety Protocols
- Packing Boxes
- Box Building
Certification
- ServSafe certification
Languages
Spanish
Limited Working
American Sign Language
Limited Working
Timeline
Case Packer
Hershey
10.2017 - Current
Manager
Taco Bell
03.2014 - 06.2017
No Degree - Prenursing Studies
Blue Ridge Community College
High School Diploma -
Robert E. Lee High School
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