Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Generic

Gina Spellman

Jacksonville,FL

Summary

Results-oriented professional with a background in education and business management, combining 6+ years of experience supporting individuals with diverse needs and extensive leadership experience as a restaurant General Manager. Known for building trust-based relationships, leading teams, and delivering customer-focused solutions in high-pressure environments. Eager to leverage interpersonal communication, problem-solving, and business acumen to drive success in software sales.

Overview

19
19
years of professional experience

Work History

Neptune Beach Elementary (Extended School Year Program)
01.2019 - Current
  • Delivered academic and behavioral support in a high-intensity summer program environment.
  • Facilitated small group learning sessions, encouraging teamwork, resilience, and problem-solving.
  • Adapted communication style to meet diverse student needs, ensuring inclusivity and success.

Teacher’s Assistant

Alimacani Elementary School
01.2018 - Current
  • Supported instruction for students with diverse learning and behavioral needs, fostering engagement and measurable academic progress.
  • Built strong, trust-based relationships with students, families, and staff to improve communication and collaboration.
  • Partnered with educators and specialists to implement Individualized Education Plans (IEPs) and track measurable outcomes.
  • Applied de-escalation and redirection strategies to manage conflict and maintain a positive learning environment.

General Manager

Teds Montana Grill
01.2007 - 06.2013
  • Directed operations for a high-volume restaurant, leading a team of 40 employees while managing staffing, training, scheduling, and performance development.
  • Directed daily operations, ensuring efficient workflow and service quality across all restaurant areas.
  • Implemented staff training programs, fostering skill development and enhancing team performance.
  • Oversaw inventory management, optimizing stock levels and reducing waste through strategic purchasing decisions.
  • Established customer service protocols, enhancing guest satisfaction and retention rates significantly.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Consistently achieved revenue goals through upselling, customer service excellence, and operational efficiency.
  • Oversaw budgets, vendor relationships, and cost controls, ensuring profitability and quality standards.
  • Developed and coached staff in customer engagement techniques that drove repeat business and loyalty.

Education

Bachelor of Business Administration -

Dowling College
Oakdale, NY

Skills

  • Relationship Development & Client Engagement
  • Consultative Communication & Active Listening
  • Conflict Resolution & Negotiation
  • Multitasking & Organizational Efficiency
  • Customer Service & Retention Strategies
  • Confidentiality & Professionalism
  • Team Leadership & Training
  • Operations management
  • Problem resolution
  • Team player

Timeline

Neptune Beach Elementary (Extended School Year Program)
01.2019 - Current

Teacher’s Assistant

Alimacani Elementary School
01.2018 - Current

General Manager

Teds Montana Grill
01.2007 - 06.2013

Bachelor of Business Administration -

Dowling College

Volunteer

Furnished upon request

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