Proven leader and skilled forklift operator, I excelled at NFI Industries by enhancing warehouse efficiency and safety, leading to a significant reduction in accidents. Expert in OSHA compliance and warehouse management, my ability to foster teamwork and collaboration improved operational productivity. My hands-on experience and proactive problem-solving approach have consistently driven positive outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Forklift Operator
NFI Industries
10.2023 - 09.2024
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded materials and goods at designated locations for best project availability.
Transported goods between warehouse locations according to shipment and storage needs.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Minimized product damage through careful maneuvering and transporting of fragile items.
Shift Leader Manager
Love's Travel Stops & Country Stores Inc.
10.2022 - 10.2023
Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
Trained and mentored new employees to maximize team performance.
Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Supervised employees and oversaw quality compliance with company standards for food and services.
Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
Exercised composure under pressure and in escalated customer service scenarios.
Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
Cooperated with coworkers to improve customer experience and manage storefront.
Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
Assistant Store Manager
Dollar Tree Stores
06.2021 - 10.2022
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Created and maintained safe and secure work environments for employees.
Education
GED - Basic
Okmulgee High School
Okmulgee, OK
05.2000
Skills
Forklift Operation
Forklift Operator Certification
Loading and unloading
Shipping and receiving
Team Player
Warehouse Operations
Warehouse Safety
Material Handling
Safety awareness
Teamwork and Collaboration
Order Picking
Order picking and processing
Safe driver
Punctual and Reliable
Palletizing
Materials Handling
Problem-Solving
Material packaging
Shipping and receiving expert
OSHA Compliance
Heavy equipment operations
Storage and Organization
Lift Equipment Operation
Heavy Equipment Operation
OSHA Workplace Safety
Materials Movement
Workplace Cleanliness
Product Inspection
Inventory staging
Shipment Processing
Inventory Counts
Dock Operations
Hand-Eye Coordination
Equipment operations
Materials Transport
Inventory Control
Equipment operation
Equipment Inspections
Warehouse Management
Hazardous Materials Handling
Pallet Construction
Work Planning and Prioritization
Heavy industrial equipment
Equipment Maintenance
Accomplishments
I learned how to operate a small clamp roll and rotater forks