Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiernan Legendre

Baytown,TX

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

4
4
years of professional experience

Work History

Dog Bather

Dirty Paws
04.2022 - Current
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.

Hostess

Aquarium
01.2022 - 04.2022
  • Answered customer questions about hours, seating, and menu information.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Cashier

Buc-ees
10.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Receptionist Administrator

Mary Ellen Robertson
03.2020 - 08.2020
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.

Education

Cosmetology -

Lamar State College PA
12.2019

High School Diploma -

West Brook High School
06.2018

Skills

  • Computer skills
  • Phone etiquette
  • Cash handling
  • Customer service
  • Data entry
  • Pet Care
  • Cashiering
  • Communication skills
  • Pet Grooming
  • Basic Math
  • Client Relationship Building
  • Appointment Scheduling
  • Professional Appearance
  • Facility policies and procedures

Timeline

Dog Bather

Dirty Paws
04.2022 - Current

Hostess

Aquarium
01.2022 - 04.2022

Cashier

Buc-ees
10.2020 - 05.2021

Receptionist Administrator

Mary Ellen Robertson
03.2020 - 08.2020

Cosmetology -

Lamar State College PA

High School Diploma -

West Brook High School

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Tiernan Legendre