Gina Vincent
Youngsville,LA
Summary
Sales Leadership | Operational Excellence | Team Leadership | Customer Support
Overview
25
25
years of professional experience
Work History
Internal Sales Supervisor; Drilling Division
Forum Energy Technologies
2007.07 - Current
- Direct and lead a team of sales representatives
- Set sales targets and objectives for the team
- Provide training, coaching, and support to sales staff
- Monitor and analyze sales performance metrics
- Develop and implement strategies to improve sales productivity and efficiency
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborate with other departments to optimize sales processes
- Stays updated on industry trends and competitor activities
- Facilitates transactions and sales guidance to global teams
- Supports the sales team to improve customer relationships and the buying process
- Creates successful social media campaigns to grow the brand’s audience.
- Identifies and capitalizes on opportunities to grow the audience and improve brand awareness.
B2B and Consumer Sales Representative
AT&T
1999.01 - 2007.07
- Consistently exceeded sales targets in the telecommunications industry in products and services to drive revenue growth
- Developed and maintained strong relationships with key clients in telecommunications, identifying their needs and providing customized solutions to meet their business objectives
- Demonstrated proficiency in selling a range of telecommunications products and services, including mobile plans, internet packages, and business communication solutions
- Utilized consultative selling techniques to understand customer requirements and recommend suitable telecommunications solutions, resulting in high customer satisfaction and retention rates
- Stayed updated on industry trends, competitor offerings, and technological advancements in telecommunications to maintain a competitive edge and drive sales performance
- Provided ongoing support and account management to clients, addressing any issues or concerns promptly and effectively to maintain long-term relationships and loyalty.
Education
Business Communications
South Louisiana Community College
Lafayette, LASkills
- Complex Problem-Solving
- Goal-Oriented
- Project Management
- Business Development
- Project Planning
- Analytical Thinking
- Idea Development and Brainstorming
- Employee Motivation
Additional Information
As a salesperson in a leadership role, I thrive on guiding customers through their purchasing journey with expertise and enthusiasm. With a keen understanding of both the products and the needs of our clientele, I leverage marketing initiatives to attract and engage potential customers, ultimately driving sales. I take pride in fostering relationships built on trust and reliability.
Whether it's offering tailored solutions or providing exceptional service, my goal is to ensure each customer feels valued and empowered in their decision-making process. Leading by example, I inspire my team to prioritize customer satisfaction above all else, creating a culture of excellence and integrity within an organization.
Education Certifications
Arrowhead Sales Training – Houston, TX
Timeline
Internal Sales Supervisor; Drilling Division
Forum Energy Technologies
2007.07 - Current
B2B and Consumer Sales Representative
AT&T
1999.01 - 2007.07
Business Communications
South Louisiana Community College
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