Gina Weigel
WaKeeney,KS
Summary
Dynamic professional with a proven track record at The Home Depot, enhancing office efficiency and customer satisfaction. Excelled in roles requiring data entry expertise and exceptional organizational skills. Fostered positive work environments, significantly improved inventory management processes, and developed strong client relationships. Demonstrates a positive attitude and a mature approach to leadership and team development. Dependable with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
25
25
years of professional experience
Work History
Office Associate
The Home Depot
09.2013 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized office events to boost morale and foster positive working relationships among colleagues.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Assisted in the training of new hires, helping them quickly acclimate to their roles and responsibilities.
- Trained and supervised employees on office policies and procedures.
- Volunteered to help with special projects of varying degrees of complexity.
Associate Support Department Supervisor
The Home Depot
06.2012 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Implemented new customer service strategies within the Support Department, resulting in increased positive feedback from customers.
- Maintained high levels of associate engagement through consistent feedback, recognition, and motivation strategies.
- Promoted a positive work environment through effective communication skills, active listening techniques, and empathetic problem-solving approaches.
- Oversaw daily department operations, ensuring adherence to policies, procedures, budgetary constraints, and performance goals.
- Managed staff scheduling to optimize coverage during peak hours while adhering to budget limitations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
RTV Associate
The Home Depot
11.1999 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Education
High School Diploma -
White City High School
White City, KS05.1989
Skills
- File Organization
- Reception duties
- Data Entry
- Data entry expertise
- Bookkeeping
- Expense Tracking
- Positive Attitude
- Professional and mature
Farmer/rancher also
My husband and I started farming/ranching about 13 years ago. John decided that it was his calling and I support him 100%. We raise cattle and I am also starting with breeding horse, (curlys) they have a gene that helps with less allergy's. Working with John on the farm is where I am when not at work. Either running a tractor or with livestock.
Timeline
Office Associate
The Home Depot
09.2013 - Current
Associate Support Department Supervisor
The Home Depot
06.2012 - Current
RTV Associate
The Home Depot
11.1999 - Current
High School Diploma -
White City High School
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