Gina Wells
Wabash,IN
Summary
Dynamic and dependable Police/Fire/EMS Dispatcher with proven expertise at Grant County Central Dispatch. Enhanced emergency response times through effective call prioritization and critical thinking. Skilled in computer-aided dispatching and maintaining composure under pressure, ensuring seamless communication between first responders and the public during high-stress situations.
Detail-oriented [Desired Position] with solid background in emergency medical services and dispatch operations. Successfully coordinated emergency responses and ensured timely assistance to those in need. Demonstrated expertise in crisis management and effective communication.
Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.
Overview
4
4
years of professional experience
Work History
Police / Fire /EMS Dispatcher
Grant County Central Dispatch
05.2021 - Current
- Assisted callers in remaining calm during emergencies, providing critical support while waiting for first responders to arrive.
- Ensured smooth shift transitions by accurately communicating relevant information to incoming dispatchers.
- Played a key role in developing new strategies for handling emergency situations as part of a task force committee within the department.
- Contributed to overall team success with consistent adherence to departmental policies and guidelines.
- Improved response times by efficiently coordinating emergency services and dispatching appropriate units.
- Managed high-pressure situations with calm decision-making, leading to more effective responses to emergencies.
- Enhanced communication between first responders and the public by providing accurate and timely information.
- Coordinated with multiple agencies to deliver prompt assistance during major incidents or disasters.
- Assisted callers in emergency situations with appropriate information and support.
Education
High School Diploma -
Bennett High School
Marion. IN05-1990
Skills
- Call prioritization
- Dispatch software
- Public safety awareness
- Stress tolerance
- Radio communication
- Quick learner
- Problem-solving
- Confidentiality
- Time management
- Prioritizing situations
- Listening skills
- Problem-solving abilities
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Reliability
- Computer skills
- Critical thinking
- Organizational skills
- Decision-making
- Situational awareness
- Computer-aided dispatching
- CPR and first aid
- NCIC database
- Data entry
- Police and fire procedures
- Task prioritization
- First aid knowledge
- Emergency medical dispatch (EMD)
- Information gathering
- Documentation
- Professionalism
Timeline
Police / Fire /EMS Dispatcher
Grant County Central Dispatch
05.2021 - Current
High School Diploma -
Bennett High School
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