Operations Supervisor with 6+ years of experience in donor center operations, and 4+ years in a leadership role. Looking to maximize my leadership and management skills within the company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Grifols Biomat USA
Calexico, Ca
09.2019 - Current
Burlington
El Centro, Ca
01.2016 - 04.2021
Disney Store at Imperial Valley Mall
El Centro, Ca
09.2015 - 02.2016
Education
High school diploma - undefined
Central Union High School
01.2011
Skills
Microsoft Word, Excel, PowerPoint, Outlook, Fluent in Spanish and English
Ensure compliance with Standard Operations Procedures (SOP)
SOP Implementation
Quality Assurance
Donor Safety & Eligibility
Inventory Management
Phlebotomy Operations
Training
Customer Service Excellence
Ability to supervise and monitor production to maintain the flow in our center
Capable of handling reactive units and ensuring proper steps followed per UPC’s
Strong communication skills
Ability to motivate and influence others
Capable of training and developing a high performing team
Creative problem solver
Ability to build trust and assess employees’ strengths and weaknesses
Knowledge of scheduling to optimize time management
Capable of reporting and/or responding within other departments and management
Certification
CPT 1 Certified with the State of California Lic# CPT-02022611