Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gina Wright

Rainbow City,AL

Summary

Dynamic and results-driven professional with extensive experience in customer service at Panera Bread. Proven ability to enhance guest satisfaction through effective problem-solving and teamwork. Skilled in POS system operation and cash handling, consistently maintaining accuracy. Outgoing and adaptable, committed to promoting a positive dining experience and driving sales growth. Experienced in operating a cash register and successfully completing sales. Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

8
8
years of professional experience

Work History

Sales Associate

Panera Bread
01.2019 - 10.2021
  • Provided exceptional customer service, enhancing overall guest experience and satisfaction.
  • Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
  • Assisted in inventory management, tracking stock levels to optimize product availability.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Handled customer inquiries and resolved complaints promptly, fostering positive relationships with patrons.
  • Participated in training new staff on menu items and service protocols, promoting consistency in operations.
  • Supported promotional events by effectively communicating offers to customers, driving sales growth initiatives.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cashier

Sam’s Food Club
05.2018 - 09.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained accurate cash drawer, ensuring balance at end of shifts.
  • Handled returns and exchanges according to company policies.

Lifeguard/Swim Coach

YMCA of Coosa Vally
01.2015 - 07.2016
  • Monitored pool area for safety and ensured adherence to facility rules.
  • Responded promptly to emergencies, providing first aid and rescue assistance as needed.
  • Conducted regular equipment checks, maintaining operational readiness of lifesaving gear.
  • Educated patrons on water safety practices and proper use of swimming facilities.
  • Maintained cleanliness and organization of aquatic facilities, promoting a safe environment.
  • Evaluated pool conditions regularly, ensuring compliance with health and safety regulations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Kennel Technician

Rainbow City Pet Clinic
03.2014 - 08.2015
  • Assisted in daily care and feeding of animals to ensure their health and well-being.
  • Maintained cleanliness of kennel facilities, promoting a safe environment for animals and staff.
  • Observed animal behavior to identify signs of illness or distress, reporting findings to senior staff.
  • Supported grooming activities, enhancing animal comfort and overall appearance.
  • Utilized cleaning tools and supplies effectively to uphold hygiene standards within the facility.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Monitored animal health and behavior to ensure well-being and safety.

Education

Certificate Of Completion - Dental Assisting

Jefferson State Community College
Birmingham, AL
08.2019

High School Diploma -

Cross Roads Christian School
Moody, AL
05.2014

Skills

  • Customer service
  • Problem-solving skills
  • Cash register operation
  • Store opening and closing
  • POS system operation
  • Positive and professional

Timeline

Sales Associate

Panera Bread
01.2019 - 10.2021

Cashier

Sam’s Food Club
05.2018 - 09.2018

Lifeguard/Swim Coach

YMCA of Coosa Vally
01.2015 - 07.2016

Kennel Technician

Rainbow City Pet Clinic
03.2014 - 08.2015

Certificate Of Completion - Dental Assisting

Jefferson State Community College

High School Diploma -

Cross Roads Christian School

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