Gina Blonda R.T. R(M) Training And Compliance, Breast Imaging
Lake Villa,IL
Summary
Mammography Technologist, Training and Compliance Coordinator with 8 years of lead/supervisory experience and over 20 years clinical experience.
Overview
24
24
years of professional experience
Work History
Mammography Technologist Training and Compliance
Advocate Healthcare
12.2017 - Current
Experienced mammography technologist including screenings, diagnostics biopsy procedures and perform Dexa Scans (Bone Density Imaging).
Lead a team of 8-10 mammography technologists.
Manage the mammography QC program, ACR accreditations and IEMA inspections.
Work along side team regularly, performing mammography and Dexa scans.
Daily use of Epic, Pacs, Hologic, Penrad systems, regularly troubleshoot/resolve interface issues in a timely manner.
Consistently support team through challenges while being open and flexible to new ideas for process improvement.
In charge of workflow assignments to team, often work along side the team performing exams.
Regularly partner with department supervisor and execute staff schedules and Epic scheduling templates to help increase volumes and assure staffing coverage.
Certified trainer in mammography positioning, 2023.
Regularly attend breast imaging leadership meetings to develop streamlined mammography protocols and system wide breast imaging processes.
Assist in interviewing new candidates, responsible for training and onboarding new teammates.
Spearhead positioning training across Advocate Aurora Health System while implementing PowerPoint slide presentations, conducting positioning training workshops and providing coaching to team members.
Create and maintain excellent relationships with department supervisor, radiologists, managers, directors, co-workers and customers.
Experienced in Epic scheduling functions, schedule patients for call-back imaging in a timely and empathetic manner.
Assist in opening new sites within healthcare system.
Provide service recovery and manage patient complaints.
Maintain continuing education records and and professional licensing for all staff.
Work closely with clinical engineering department, radiologists, physicists and vendors to solve mammography equipment failures.
Epic Super-user, assisted in rollout in 2019, provided training to all staff including traveling to off-sites across Advocate Aurora Health system.
Create mammography ordering guideline documents to staff physicians.
Collaborate with scheduling department to assure appropriateness of exams to be scheduled.
Proficient in Excell and Windows to develop documents, instructions, new process and protocols.
Regularly involved in business development strategies to increase volumes and expand services.
Encourage safety event reporting.
Lead Mammography Technologist
Vista Medical Center (CHS)
07.2011 - 01.2016
Directly supervised 6 mammography technologists and clerical staff for Vista Health Center including 3 off-sites while reporting to Executive Directory of Oncology.
Responsible for creating employee schedules and holding monthly staff meetings.
In charge of interviewing and on-boarding new employees and conducting annual performance reviews.
Regularly acknowledged team members for job well done.
Coached and mentored staff when performance improvement was needed.
Led Cerner software rollout for department site-wide.
Implemented successful interface of new procedure codes across systems to assure accurate exam charges displayed.
Managed ACR re-accreditations and IEMA inspections.
Produced statistical reports on breast cancer outcomes while submitting data to National Accreditation Program for Breast Centers (NAPBC).
Headed NAPBC inspections resulting in successful Breast Center of Excellence Certification for 4 consecutive years.
Developed new structure of clerical positions.
Assisted in capturing new business markets for women's health.
Assured efficient patient care while maximizing productivity.
Collaborated with Lead Interpreting Radiologist while creating mammography positioning improvement programs.
Developed same day result reporting to patients by instituting new workflows that increased patient satisfaction.
Compassionately communicated mammography results to patients who needed to return for additional imaging and managed their appointments.
Responsible for monitoring charges, and submitting charge corrections to finance department.
Worked along side team members to assure minimal patient wait times.
Directly responded to customer complaints with positive resolutions.
Mammography Technologist II
Highland Park Hospital
12.2000 - 06.2009
Regularly assisted in supervising 6 mammography technologists
In charge of training new employees
Managed and maintained quality control program.
Routinely communicated mammography results to patients displaying sensitivity and compassion in needing to return for additional imaging.
Performed mammography, breast biopsies and breast needle localizations.