Gina C. Clemente
Wilton,CT
Summary
Energetic and results driven professional individual with a passion for leadership, seeking a position in management position to leverage my proven track record and strategic vision in team building, operational efficiency, and revenue growth to drive success in a dynamic business environment. To lead and inspire high performing teams by fostering a culture of collaboration, innovation, and continuous improvement by providing a new level of precision and organization to an establishment that allows for further career growth.
Overview
19
19
years of professional experience
Work History
Site safety and operational field operator
State of Connecticut
03.2019 - 03.2024
- Following all company operating to set up new machines and equipment, running the machinery in accordance to the facility guidelines, and troubleshooting any problems that arise
- Familiarity with all company safety rules and regulations
- Oversee the production and the preparation of shipments of orders and distribution
- Organizing inventory, tracking shipments, maintaining records
- Collaborating with other departments, such as customer service and logistic.
Beauty Advisor/Sales Associate
The Estée Lauder Companies
08.2013 - 09.2014
- Provided exceptional customer service and excellence above expectations
- Achieving sales goal
- Building clientele relationships
- Utilizing client registry to stay in touch with clients
- Demonstrating excellent selling skills, executing promotions and special events, and driving sales through customer interactions
- Having a thorough understanding of the company product and services, and showcasing knowledge of key product features and benefits
- Providing personalized service to help customers meet their beauty and health goals
- Recruiting new customers, adhering to sales processes and procedures, along with appearance guidelines.
Sales Activity Manager
SearcXcell
09.2008 - 05.2013
- Oversee sales representatives daily operations ensuring they implement strategies that result in increased conversions
- Part of the hiring process of new personnel
- Monitoring sales performance
- Help providing additional training and implement strategies that increase customer satisfaction
- Consulting industry data to help discover the latest trends and apply them to our processes
- Prepare sales reports for budget departments, examine products for quality control purposes and build relationships with vendors.
Assistant Manager of Operations
Le Visage salon and Spa
03.2005 - 07.2008
- Help developed business model from the ground up by promoting operational excellence according to company vision, values and strategy
- Ensuring with clients, finding out about their preferences, and fostering positive bonds
- Established a reputation for consistent quality
- Creating monthly and weekly income reports
- Supervised salon operations and sales productivity
- Oversaw the quality control of the line of beauty care products
- Monitor monthly expenses (such as equipment, hair, skin care products, and payroll.) In charge of the hiring of personnel and beauty talent
- Provided workplace training and continuous coaching for personal development
- Audited store performance including profit and loss
- Conducted weekly manager meetings, monthly and safety meetings
- Promoting loyalty perks and discounts to devoted clients
- Provide Make Up application and Eye lash services to clients at salon or at Home services.
Education
Associate's degree - Paralegal Studies
Blackstone career institute
Allentown, PA06.2024
Bachelor's degree - Finance
Universidad Inca Garcilaso de la Vega
Lima, Lima09.2003
Skills
- Strong attention to detail and ability to handle multiple tasks
- Openly challenge the status quo
- Excellent interpersonal, motivational, team building, and customer relationship skills
- Proficient mathematical skills for assessing
- Financial performance, monitoring profitability and managing inventory
- Focuses on the client experience and works tirelessly on the client's behalf
- Champion and support my teammate's success and the goals of the brand, while fostering a culture diversity
- Strong communication skills, verbal and written in English and Spanish
- Make Up Artist (10 years)
- Legal Research
- Proficiency in Microsoft office; Word, excel, Powerpoint (10 years)
- Ability to work under pressure
- Have the ability to adjust to frequent change, flexible
Additional Information
CCAR Recovery Coach Program Volunteer., Stamford Boys and Girls Club Volunteer, Stamford, CT., Families for Freedom Organization Volunteer, New York, NY.
Timeline
Site safety and operational field operator
State of Connecticut
03.2019 - 03.2024
Beauty Advisor/Sales Associate
The Estée Lauder Companies
08.2013 - 09.2014
Sales Activity Manager
SearcXcell
09.2008 - 05.2013
Assistant Manager of Operations
Le Visage salon and Spa
03.2005 - 07.2008
Associate's degree - Paralegal Studies
Blackstone career institute
Bachelor's degree - Finance
Universidad Inca Garcilaso de la Vega
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