Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Gina Craig

Camp Springs,MD

Summary

A resourceful, strategic advisor and leader on matters involving human resources, personnel, employee engagement, and strategic operations. Possess expertise in project management, personnel management, management principles, and administrative support functions — strong ability to multi-task and work in high-volume, fast-paced environments, and work in metric-driven work environments — strong influencing and capacity-building skills with the ability to manage C-Suite and executive buy-in.

• Active DOD Secret Clearance.

• Experience with using facts and analytics to comprehend trends and develop solutions that lead to measurable impact on an organization.

• Strong project management, organizational, attention to detail, research, analytical and problem-solving skills, and the ability to delegate and manage resources effectively.

• Excellent analytical, interpersonal, and oral and written communication skills.

• Proficiency in Enterprise Task Management Software Solution (ETMS2), MS Office (Excel, PowerPoint, Outlook, Word), SharePoint, Military: Joint Knowledge Online Manager, Tour of Duty (ToD), Mission Analysis Readiness Resource Synchronization (MARRS), Department of the Army Mobilization Processing System (DAMPS), Mobilization Common Operating Picture (MOBCOP), Deploy to Redeploy/Retrograde Process (D2RR), Director Personnel Readiness Overview (DPRO), and Task Management Tool (TMT). Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software].

Overview

18
18
years of professional experience

Work History

Staff Action Control Officer (SACO)

Office Of The Chief Of Staff, Army National Guard
Arlington, VA
10.2020 - Current

40 HRS/per week
· Conduct analyses of all incoming staff actions and decision correspondence received from higher headquarters.
· Serve as Program Manager of automated tasker control system for organization.
· Provide recommendations on staff actions for key programs and issues relating to overall mission.
· Collaborate with staff to define administrative problems, collect and analyze data and present recommended solutions to top management.
· Provide expert advice and guidance to staff principals and action officers on how best to articulate official Army decisions.
· Present information to include recommendations both formally and informally via oral and written means.
Task Management Tool (TMT)
Review, analyze, clarify, edit, and recommend revisions, if necessary, to any written product related to assigned tasks coordinated with Action Officers (AO) or Office of Primary Responsibility (OPR) in accordance with Department of Defense, Department of Army, National Guard Bureau, and Army National Guard policies, guidance, and regulations.
National Guard Bureau Building Announcements
• Monitors and disseminates official announcements to ARNG personnel via Guard Knowledge Online portal and email daily.
• Examine proposed announcements for proper content, grammar, formatting, and punctuation before securing authorization to publish on GKO and via email.
Action Officer (AO) Training
• Reviews official SGS training slides prior to ARNG AO training and ensure proper use of grammar and formatting.
• Attend and provide technical editing knowledge during the SGS AO training question & amp answer session.
• Make oral presentations during SGS AO course.
SGS Chief of Staff Organizational and Clerical Development
• Prepares and provides editorial support for Chief of Staff’s Office regarding various types of correspondence.
• Conducts and attends SGS working groups and participate in development of new ideas, processes, and methodologies.
• Monitors and assist with management of SGS GKO webpage to ensure accurate and up-to-date information.
TECHNICAL WRITING; EDITING SUPPORT
Office of The Chief of Staff, Army National Guard
Secretary of The General Staff (SGS)
prepare and provide editorial support for The Chief, National Guard Bureau, Director, Army National Guard and Army National Guard Chief of Staff’s Office regarding various types of correspondence by use of Army regulation AR 25-50, Preparing and Managing Correspondence and HQDA Policy Notice 25–52, Information Management: Records Management, Staff Action Process and Correspondence Policies.

Resource Management Chief

Army National Guard G1, National Guard Bureau
Washington, DC
11.2016 - 05.2020

40 HRS/per week
Served as Senior Mobilization Analyst and Subject Matter Expert (SME) on Mobilization, Deployments, and Contingencies Organizations. Coordinated a variety of staffing and related functions to ensure proper and adequate coverage of inspection assignments, resulting in filling critical vacancies and enabling more than 92% of units to achieve personnel readiness for deployment. Researched and interpreted complex Army regulations and guides to update policy and respond to over 75 Congressional inquiries.
Assisted in the developing of bi-weekly staffing reports per month. Directed customer requests at multiple levels related to staffing, leading to higher headquarters resolving over 95% of inquiries. Assist in processing and analyzing data for reporting purposes such as headcount analysis, pipeline projections and other analysis as needed. Lead and mentored a team of 14 staff members in order to effectively drive change initiatives and implement workforce plans. Participates in the evaluation and monitoring of the success of annual training programs. Prepares and delivers monthly agency reports for federal agencies, benefit carriers/administrators, and other external contacts. Analyze on turnover rate, benefit utilization and vacancy rate, compiling reports for internal review. Maintains all personnel, payroll, benefits and leave records for the entire Branch in accordance with legal requirements and internal processes, achieving favorable outcomes during annual audits.
Conducts personnel analysis, monitors and develops individual sourcing strategies to track and report personnel fill statuses, lead to the improvement of personnel readiness of sourced and mobilized units.
Plans and attends Notification of Sourcing conferences, Joint Assessments, pre-mobilization briefings to assess sourced units In Accordance with Army Force Generation (IAW ARFORGEN) requirements of the Department of the Army (DA) and National Guard Bureau (NGB) policies and processes.
Managed the Personnel Readiness Report and prepared units from the 54 States and Territories for mobilizations and deployments.
Led all efforts for Section Training; TOD HRH-R Manager; MARRS-N Administrator; Mobilization Analyst; G1 Joint Assessment Coordinator; Mobilization Readiness Center Update Briefing Coordinator for Division Chief and G3-OD; Casualty Assistance Officer, and Hand Receipt Holder; Southwest Border Control; IPPS-A; Deploy to Redeploy and Retrograde with HQDA DCS G3-5-7(D2RR)

Chief of Staff Support Office Manager

Chief Of Staff, Army National Guard
Arlington, VA
05.2013 - 10.2016

40 HRS/per week
Served as the Army National Guard (ARNG) Chief of Staff (CoS) Support office manager; managed the awards process for over 1500 Soldiers and 370 Civilians in the Military District of Washington. Managed all phases of finance and human resources activities in the areas of financial management, administrative management, human resources management, and procurement. Led Military training by devising and implementing training plans, guidelines, and procedures, reports, and assessments for AHS and individuals assigned.
Led the tracking for all awards upon submission through the Joint Application Staff Management system (JASMS).
Managed the quality controlled and tracked of all DA Form 638s and NGB 672s to expedite the process of awards for appropriate Federal Department of Defense (DOD) and DA medals and ribbons.
Requested, allocated, and monitored the usage of training ammunition for the Unit, Managed Military Schools program.
Coordinated, scheduled, and monitored the use of training facilities, area, and ranges for annual and inactive duty training; Conducted Non-Commissioned Officer (NCO)/Soldier of the Quarter and Year Boards.
Optimized staff efficiency and the quality of the work produced by automating the estimating and scheduling processes within the limits of the resources available.
Managed the hiring, training, development, and supervision of 100+ employees, including corrective actions, performance reviews, terminations, and all other Human Resource functions.
Maximized workflow efficiency and sustainability by training staff to respond appropriately to customer’s needs increasing overall customer satisfaction.
Coached management team on effective performance management and leadership development. Advised management team on the resolution of employee relations issues. Coordinate, administer and facilitate the performance review and evaluation process. Trained Section leaders on appropriate coaching and evaluating of employee performance of.
Applied financial models, evaluated forecasted numbers, and obtained explanations and justifications from department heads relating to significant increases and decreases from previous periods. Partners with department heads to scrutinize planning based upon prior activity, occupancy levels, financial models, etc. Conducted cost/benefit analysis for proposed spending.
Established and directed financial policies that ensured compliance with fiduciary responsibilities, statutory requirements, regulations, procedures, and national and local policies. Experiences resulted in the optimum use and control of financial resources.
Active Duty for Operation Support (ADOS) Budget Manager for Chief of Staff (CoS); Digital Training Management System (DTMS) Electronic Interchange Person Identifier (EDI-Pl); AHS Resilience Training Coordinator; Arlington Hall Station (AHS) Unit Prevention Leader (UPL) Manager; Lean Six Sigma Green Belt

HR Operations Manager

Human Resource Personnel, Army G1
Arlington, VA
08.2007 - 05.2013

40 HRS/per week
Provided Human Resources support in the following areas: Career Planning, Performance Management, Coaching, Data Analysis, Employee Relations, Learning and Development, Recognition Programs, and Strategic Development. Processed human resources transactions (transfers, promotions, etc.); benefits administration to include but not limited to enrolling new hires, processing benefit changes, employee communications, assisting with the open enrollment process, termination of benefits, auditing, compliance, and recordkeeping. Specialist and project manager for Joint Applications Staff Management System (JASMS); conducted executive briefings and demonstrations to Representatives from the States, DOD, HQDA, and Army National Guard Leaders.
Served as a principal advisor to management and staff on a wide variety of issues and topics related to Human Resources Development (HRD), including assessment and consultation regarding individual and organizational performance issues.
Prepared, delivered, and assessed the effectiveness of training, development, and career management products and programs.
Received and resolved first level grievances and complaints, oversaw EEO investigations.
Prepared responses to Congressional Inquiries, Sexual Assault Prevention and response (SARC) Trainer, Personnel Blast or Containment Tracker (PBCT) Trainer, PBCT Administrator.
Managed the development of project plans, operating plans, and supporting budgets: determining scope, methods, and resource requirements and schedules for projects. Provided input to requirements statements for acquisition and participated in technical evaluations.
Served as a project manager, overseeing the development and implementation of the Army National Guard (ARNG) Line of Duty (LOD)/Incapacitation Pay (INCAP) Module.
Processed LODs for 350,000 ARNG Soldiers in the 54 States and Territories. Oversaw and managed LOD and INCAP training for the 54 States and Territories.
Reviewed documentation and provided analysis on all aspects of the adjudication of LOD investigations.
Responsible for all personnel actions for the ARNG AFFAIRS team in Iraq supporting Operation Iraqi Freedom (OIF) and Operation New Dawn (OND). Established communication between USF-I, FORSCOM, HQDA, AC, various States, and NGB.
Ensured policy compliance, and provided S1 customer service, for over 19,000 NG Soldiers in Iraq supporting OIF and OND.
Tracked all NG units and personnel in the Iraq Joint Operations Area (IJOA) for the Personnel Status Report (PERSTAT).
Served as Recruiting and Retention NCO (79T) during OND re-enlisting 145 Army National Guard Soldiers while in Theater.
Ensured the accurate and timely publication of all daily operations, administration, and support of Federal Recognition in accordance with established regulations and guidance.
Compiled, input, proofed, and authorized the processing of Presidential/Senate Lists, DA Mandatory Promotions; maintained updated lists status for tracking through Guard Knowledge Online (GKO).
Managed the proofing, validation, and execution of Inter-State Transfers, Initial Appointments, Separations, Name Changes,
Transfers to/from USAR.RET/ING, Branch Changes, Revocations, and performed supervisory functions.
Operations NCO for the NG Joint Monthly Access for Reserve Components (JMARC) program; Promotions and Non- Commissioned Officer Education System (NCOES) policies; Reenlistment extensions and issues (79T Duties); Battlefield Circulations (BC).

Education

Bachelor of Science - Biology - Chemistry Minor

Barton College
Wilson, NC
05.1989

Skills

  • Administration: Approving purchase requests, managing a variety of financial systems for hiring of ADOS and OTOT Soldiers Handled a variety of workforce management functions that included policies, training, learning and development Managed travel operations, handling travel requests, approving travel orders and managed voucher process
  • Management and Program Analysis: Analyzed new and proposed legislation and regulations to determine impact on program operations Developed and modified administrative program policies, directives, and regulations Conducted management surveys to determine compliance with federal regulations, procedures Provided management advice, guidance, and assistance to management officials, supervisors, etc
  • Project Management: Participated in development of project plans, operating plans, and supporting budgets: determining scope, methods, and resource requirements and schedules for projects Provided input to requirements statements for acquisition and participated in technical evaluations
  • Human Resources: Developed and implemented innovative and effectual human resources, recruitment strategies, compensation, and benefits methodology toward company goals achievement Handled recruitment and staffing requirements for organizations Maintained new hire orientations, provided manpower analysis and strategic HR operations Managed lifecycle recruiting, handled outreach programs, interviews and professional development

Accomplishments

    Operations Management | Program Management | Strategic Planning | Management Consulting | Logistics Management | Procurement | Contract Administration | Financial & Reporting Analysis | Employee Engagement | Training & Development | Talent Acquisition | Crisis Management | Conflict Resolution | Project Management | Performance Management | Data Analytics | Capacity Building | Employee Relations | Human Capital

Additional Information

Active DOD Secret Clearance

Timeline

Staff Action Control Officer (SACO)

Office Of The Chief Of Staff, Army National Guard
10.2020 - Current

Resource Management Chief

Army National Guard G1, National Guard Bureau
11.2016 - 05.2020

Chief of Staff Support Office Manager

Chief Of Staff, Army National Guard
05.2013 - 10.2016

HR Operations Manager

Human Resource Personnel, Army G1
08.2007 - 05.2013

Bachelor of Science - Biology - Chemistry Minor

Barton College
Gina Craig
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