Gina I. Ramos
Lancaster,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Brings proactive approach and commitment to continuous learning and growth. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Homeownership Intake & Administrative Coordinator
MHANY Management, Inc.
09.2015 - 08.2024
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Supported program director efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Greeted visitors and clients with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Learned and adapted quickly to new technology and software applications.
- Assisted in preparation of presentation materials, contributing to successful client meetings and proposals.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY06-2007
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Proficient in Salesforce CRM
- Microsoft word and Excel
- Telephone etiquette
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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