Ginalyn West

Responsible for managing 125 LIHTC/Section 8 homes, including:

• Leasing
• Conducting quarterly inspections to assess/address interior/exterior property damages
• Vendor management
• Maintenance management (time tracking, delegation)
• Running delinquent reports
• Posting violation notices
• Posting late rent notices
• Resident relations (receiving work orders from residents)
• Invoice processing
• Inventory and supply management
• Reporting to Regional Manager to obtain approvals

Responsible for managing property of 88 units with property-based Section 8 subsidy including:

• Marketing and leasing
• Collections and evictions
• Accounts payable processing

Compliance with Section 8 and LIHTC program requirements. Compliance duties include:

• Preparation of HUD 50059 income certifications and subsidy billing
• Preparation of annual reports and subsidy billing
• Preparation of annual reports for Section 8 Program
• Preparation of Tenant Income Certifications & Annual Compliance Reports for LIHTC program
• Preparation of Compliance EIV Reports and tenant EIV

Additional duties include:

• Weekly RM and VP weekly Leasing/Occupancy reports
• Processing and adjusting monthly HAP
• Processing special claims
• Reviewing monthly financial and variance analysis
• Preparing yearly property budget
• Ordering supplies
• Scheduling and supervising maintenance process
• Process invoices in Nexus system
• Entering and closing all work orders in Onesite
• Unit inspections
• Resident services/relations
• Supervising staff of full-time employees
• Vendor scheduling

• Assist customers with policy, by providing them with information to address inquiries regarding a pre-existing policy or new
• Resolve customer complaints
• Explain and review policy rider with customer as well as costs and payout amounts
• Mail and fax correct documentation required per policy, or per customer request
• Other duties include:
• General office duty
• Filing
• Answering telephones
• Fax and process mail

• Perform accounting control and reporting activities related to client and inter-company/inter-division invoices in a timely, efficient manner and in accordance with contractual requirements and company policies and procedures
• Renew and confirm supporting documentation for completion during invoicing process Including: signed contract, Sales Order, signed Field Ticket, Job Log, Job Summary, and signed Work Order Contracts
• Validate invoice packet for completeness and readability as well as reviewing and editing customer-required entries
• Submit invoices to customer via customer defined specification
• Review billing due list and action items ready to be invoiced
• Monitor rejected invoices in functional mailbox and resolve or escalate to Financial Supply Chain Management as needed.

• Responsible for management of 88 units with property-based Section 8 subsidy including marketing and leasing, collections and evictions, processing payables, and compliance with Section 8 and LIHTC program requirements
• Compliance duties include preparation of HUD 50059 income certifications and subsidy billing, and preparation of annual reports for Section 8 program as well as preparation of Tenant Income Certifications and Annual Compliance Reports for LIHTC program
• Additional duties include ordering supplies, scheduling and supervising maintenance, unit inspections, and resident services/relations, as well as supervision of a staff of 3 full-time employees, 1 part-time employee, and several temporary employees.

• Responsible for all leasing activities including:
• Showing market ready units
• Verifying applicant information
• Collection of necessary documents
• Processing rental applications, applicant approvals, and issuing the lease agreement
• Compliance duties include:
• Preparation of HUD 50059 income certifications for Section 8 program as well as preparation of Tenant Income Certifications
• Other responsibilities included are:
• Taking work order requests
• Answering phones
• Working with maintenance staff to coordinate make readies and move-ins.

• Responsibilities consisted of general office duties including:
• Typing
• Filing
• Processing mail
• Answering telephones
• Taking customer orders
• Data entry (receivables, payables, and orders)
• Assist in compiling product catalog

• Answering telephones
• Organizing menus
• Assisted patients with menu orders
• Assumed supervisory duties when necessary