Summary
Overview
Work History
Skills
Timeline
Receptionist
Gina M Dean

Gina M Dean

Hawthorne,NJ

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

6
6
years of professional experience

Work History

Font Desk Corridantor

Tanique Tanning Salon
Oradell, NJ
10.2023 - 05.2024
  • Open the salon and completed closing paperwork and procedures daily.
  • Built relationships with long-term clients through individualized and outstanding customer service.
  • Maintained knowledge of current sales, promotions and policies and answered customer questions.
  • Cleaned and sanitized tanning beds and rooms.
  • Used cash registers to handle cash and credit card transactions, money and receipts.
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Monitored inventory levels and placed orders when necessary.
  • Maintained a clean and sanitary environment in the salon at all times.

Part Time Processor/Temp Work

Return Queen
Ramsey, NJ
01.2023 - 04.2023
  • Processed and followed up on merchandise authorization shipments in databases.
  • Checked items into computer system, printed labels and re box merchandise put into appreciate bins for shipment.
  • Closes out merchandise when drivers delivery packages to fedex, Usps and Ups.
  • Processed and staged orders to complete shipments.

Personal Shopper/Delivery Driver

Instacart/Shipt
Hawthorne , NJ
01.2020 - 01.2023
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Listened to customer needs to identify and recommend best products and services.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Front Desk Concierge

Adamas Building Service
Wayne, NJ
02.2018 - 08.2019
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintain front lobby, sweeping and vacuuming area hugs and put carts by near elevator doors.
  • Welcomed guest and families to front desk and engaged in friendly conversations while signing in log sheets.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Updated front desk's concierge book to maintain most relevant visitor information.
  • General office task, copying and filing and scanning.

Skills

  • Customer service
  • Data entry
  • Outlook
  • Excel
  • Microsoft Office
  • Invoicing
  • Multi-line telephone skills
  • Detail-oriented
  • Administrative support
  • Bills of Lading
  • EDI
  • Team Player
  • Customer service-oriented
  • Multitasking and prioritization
  • Appointment Scheduling
  • Clerical Support

Timeline

Font Desk Corridantor

Tanique Tanning Salon
10.2023 - 05.2024

Part Time Processor/Temp Work

Return Queen
01.2023 - 04.2023

Personal Shopper/Delivery Driver

Instacart/Shipt
01.2020 - 01.2023

Front Desk Concierge

Adamas Building Service
02.2018 - 08.2019

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Gina M Dean