GINA HERNANDEZ
Northlake
Summary
Professional administrative professional skilled in office management, document preparation, and data entry. Proven track record of enhancing organizational efficiency, ensuring smooth operations, and supporting executive teams. Strong focus on team collaboration, flexibility, and delivering results. Reliable, adaptable, and proficient in managing changing priorities and deadlines.
Overview
2025
2025
years of professional experience
Work History
Office Manager
Alpha Logistics Group
11.2023 - 01.2025
- Managed President’s and Operation Managers calendars
- Keep up with workload in Trello
- Added inventory in LightSpeed
- Invoice customer in a timely manner
- Distribute MSO’s to customers in a timely manner
- Run A/R Report on weekly basis
- Post payments received
- Provided support in areas of budget and cost tracking, cost variance analysis, tracking procurement of goods and services, validation and reconciliation of invoices and payments
- Reviewed and analyzed weekly and monthly internally generated reports
Office Manager
Freedom Diagnostic Services
02.2023 - 11.2023
- Provide administrative support by answering phones, managing calendars, and schedules
- Distribute reports to referring doctors
- Bill insurance companies in a timely manner and posted payments received
Senior Leakage Control Clerk – 5, Leakage Control
Southern California Gas Company
10.1996 - 01.2023
- Prepared reports in Excel and utilize spreadsheets
- Payroll and Invoicing
- Responds to questions and/or concerns where I was known as the 'go to person.'
- Organized and coordinated work assignments in accordance with available work force and assigned back-up
- Provides work direction and on-the-job training for lower grade and cross-level clerks
- Provided project control, tracking, planning, documentation, and analysis assistance
- Reviewed and analyzed weekly and monthly internally generated reports
- Collaborated with IT staff and internal department to help identify user requirements
- Coordinated management schedule
- Provided support in areas of budget and cost tracking, cost variance analysis, tracking procurement of goods and services, validation and reconciliation of invoices and payments
- Provided analysis utilizing company data/reports to identify trends and discuss/recommend changes/enhancements to current processes
- Participated on Teams to apply expertise to address business needs/problems
- Acted as Leakage Supervisor during vacation coverage
Energy Programs Specialist, Direct Assistance Program
Southern California Gas Company
- Assisted Office Supervisor in accurately providing information and training to represented administrative clerks
- Acted as Office Supervisor during vacation coverage
- Ensured all contractor billed invoices are paid in a timely manner
- Ensured that any changes or processing are compliant
- Processed invoices to ensure accurate information is received
- Assisted setting up Safety meetings and conducting safety audits
Administrative Associate - 3, Redlands Customer Contact Center
Southern California Gas Company
- Generated multiple reports for call center managers utilizing various programs
- Distributed mail among call center supervisors
- Coordinated and scheduled all company meetings, appointments, and interviews
- Managed managers and supervisors calendars
- Payroll for call center management
- Issued reimbursements for management personnel
- Assigned training for Customer Service Representatives
- Processed trade requests and/or schedule changes
- Payroll for 300 employees
- Utilized various reports to keep track of paid and/or non-paid time
Education
Master of Science - Leadership And Management
University of La Verne
La Verne, CA05-2009
Skills
- Highly detail-oriented
- Effective communication
- Data entry proficiency
- Billing
- Strong organizational skills
- Deadline management
- File organization
- Analytical thinking
- Office procedures
- Compliance awareness
- Payroll processing
- Excellent problem-solving skills
- Professional telephone etiquette
Timeline
Office Manager
Alpha Logistics Group
11.2023 - 01.2025
Office Manager
Freedom Diagnostic Services
02.2023 - 11.2023
Senior Leakage Control Clerk – 5, Leakage Control
Southern California Gas Company
10.1996 - 01.2023
Energy Programs Specialist, Direct Assistance Program
Southern California Gas Company
Administrative Associate - 3, Redlands Customer Contact Center
Southern California Gas Company
Master of Science - Leadership And Management
University of La Verne
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