Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Additional Information
Languages
Work Availability
Timeline
Hi, I’m

Gina Marie Brusca Kline

Saint Charles,MO
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung
Gina Marie Brusca Kline

Summary

Results-orient executive in the Insurance Restoration Industry. With demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success. Versatile business leader bringing 20 years of experience as accomplished Owner, President. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in the Re-Construction Insurance Industry. Detail-oriented President with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing my forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Performance-driven President with 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Dedicated executive with distinguished career in this line of work. Visionary leader with proven track record of driving organizational turnaround and change management. Forward-thinking and proactive with achievements across sales, marketing, advertising and executive management. Business-driven [Job Title] with experience building client rapport and mentoring and coaching employees. Demonstrates sound judgment and consistently achieves low churn rate and high-quality production among teams. Dynamic President experienced in positively impacting business direction with successful leadership strategies, tactical decision making and forward-thinking approaches. Proven history of improving operations and boosting financial health through hard work and determination. Talented President with excellent employee development, customer service and analytics skills coupled with more than 20 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives. Determined Business Owner with commitment to excellence. Effective collaborator promoting [Skill] and [Skill]. Accomplished Business Owner, with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Enthusiastic person who is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding to your open position. Motivated to learn, grow and excel with Hubbard . To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Business Owner with over 20 years of experience in Sales and Customer Service.. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Reliable employee seeking a Marketing, On sight position. Offering excellent communication and good judgment. Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational bringing positive energy to Hubbard Radio is the position which I seek to obtain Deliberate Business Executive with approximately 20 years of experience collaborating cross-functionally with team members to run all aspects of organization. Clear communicator with detail-oriented team leadership, conflict resolution and project oversight expertise. Growth-minded budget manager with clarity in market-focused planning and collaborative strategy development.

Overview

19
years of professional experience
1
Certification

Work History

Fed Ex Ground
City Of Saint Peters, MO

Packing, Shipping, and Receiving Assembler
02.2022 - 04.2022

Job overview

  • Received and processed stock into inventory management system.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Used coordination and planning skills to achieve results according to schedule.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Collaborated with team members to achieve target results.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Carried out day-to-day duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Orchestrated routing by producing accurate shipping documentation and package labels.

Fed Ex Ground
City Of Saint Peters, MO

Fed Ex
01.2022 - 02.2022

Job overview

  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved problems, improved operations and provided exceptional service.

Gateway Restoration Services Inc.
Saint Charles, MO

President of Operations
01.1996 - 01.2015

Job overview

  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Established performance goals for department and provided methods for reaching milestones.
  • Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
  • Increased company growth through collaboration with sales and marketing departments.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Led operational team in creation, roll out and management of new product lines.
  • Created and made appropriate documentation for annual budgets and senior leadership goals.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Resolved issues and recommended actions based on production and compliance reports.
  • Evaluated product development strategies and prepared alternative approaches to exceed goals.
  • Initiated on-time, under-budget project management to optimize performance.
  • Mitigated financial discrepancies by managing budget and payroll operations.
  • Diminished regulatory risks by overseeing adherence to insurance and safety regulations across projects.
  • Drove short-term and advanced promotional planning processes.
  • Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
  • Managed company budget by designing complex financial model to track and validate expenses.
  • Orchestrated positive media coverage and stakeholder relations as public face of company.
  • Acquired space for renovations, planning and office expansion and handled overall project management.
  • Acquired space for renovations, planning and office expansion and handled overall project management
  • Established performance goals for department and outlined processes for achievement
  • Identified opportunities to improve business process flows and productivity
  • Drove short-term and advanced promotional initiatives and planning processes
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations
  • Resolved issues and recommended actions based on production and compliance reports
  • Supported project management team for optimal performance
  • Identified issues with production, workforce and material sourcing and implemented successful solutions
  • Orchestrated positive media coverage and stakeholder relations as public face of company
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits
  • Evaluated product development strategies and prepared alternative approaches to goal achievement
  • Attended trade shows and client meetings, promoting brand and building rapport with prospects
  • Employed optimal safety practices to reduce worksite complaints and hazards
  • Oversaw hiring, adding valuable, talented professionals to strengthen management team
  • Led operational team in development, rollout and management of new product lines
  • Developed in-depth knowledge of each client's business through research and regular on-site meetings
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions
  • Developed strategy to combat increased competitive presence within territory
  • Managed and organized internal communication to hold staff accountable to priorities
  • Earned company exceptional ratings and testimonials from clients and industry organizations
  • Participated in monthly training on latest technology trends and products in industry
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services
  • Developed bottom-up forecasting plans for territory to address quarterly sales goal attainment for Fire , Water & Storm Repairs
  • Established clear and competitive goals, growth roadmaps and strategic business plans

Education

Ritenour Sr. High School
St Louis, MO

High School Diploma
06.1980

University Overview

  • Member of Orchestra

Skills


  • Employee Motivation and Performance
  • Operations Leadership
  • Operations Support
  • Integrity and Transparency
  • Proposal Writing
  • Annual Planning
  • Executive Leadership
  • Construction Operations
  • Operational Analysis
  • Strategic Planning
  • Leadership and People Development
  • Industry Expertise
  • Critical Thinking
  • Mergers and Acquisitions
  • Contact Management Sys
  • Advertising Initiatives
  • Reading Comprehension
  • Proper Storage
  • Operational Standards
  • Team Goals
  • Process Knowledge
  • Pricing Structures
  • Developing Training Programs
  • Training Employees
  • Personnel Management
  • Motiv
  • Operational Efficiency
  • Customer Satisfaction
  • Complex Problem-Solving
  • Interactive Advertising

  • Raising Capital
  • Business Operations Management
  • Profit Growth Strategies
  • Department Development
  • Home Inspections
  • Profit Target Achievement
  • Pricing Strategies
  • Approachable and Outgoing
  • Analytical and Critical Thinker
  • Corporate Strategy and Development
  • Departmental Coordination
  • Performance Optimization
  • Operations Improvement
  • Risk and Mitigation Analysis
  • Adaptable and Flexible
  • Innovative and Visionary
  • Business Consulting
  • People and Culture

  • Thrive Under Pressure
  • Balanced Work Ethic
  • Customer Engagement Strategies
  • Strategic Networking
  • Results Orientation
  • Program Administration
  • Product Presentation
  • Learning Strategies
  • Systems Thinker
  • Product Knowledge
  • Expectation Management
  • English Fluency

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association of Information Technology Professionals

Certification

  • COO-C - Chief Operations Officer - Certified
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Additional Information

Since I was 16 Years old, I have been an avid KSHE95' listener. This station is everything I needed. Rock " n " Roll. My Dad did not care for my KSHE 95 Pig bumper stickers. But let me be a " Free Bird". There are so many songs you play. "Sweet Child Of Mine" has always been dedicated to my Son, Douglas Lawrence Daniel Jr..My 1st Born. Led Zeppelin. Cannot tell you how much this Band means to me. Miss Stevie Nicks, many other Artists. My Cousin Bob Breckenkamp is lead Guitarist for the Tony Jackson Band based out of Virginia. They just signed a contract with a Recording Producer. Nashville, etc. I played Violin from the age of 9 years old. Private lessons thanks to my Daddy. Unfortunately, I had to decline an offer by the New York Junior Philharmonic orchestra. Giving life to my 1st Born Son Douglas was the only thing on my mind.

Animal Wildlife Rescue has been my passion for almost 20 years now. Avid about this issue. I remain heavily involved within my Community of St.Charles County & the City Animal Control Heroes. I take care of the Raccoons, Opossums, Ducks, Etc. Tree hugger & Hippie.

My Father was an Insurance Restoration Specialist. He taught me the Trade. So, it is in my blood to do what I grew up with. He is gone. Like my only Sister Debbie who left us from Multiple Sclerosis, My Grandmother, Foster Sons, I was blessed to have the opportunity to care for them in my home, while running my business. One of the perks of ownership of your company. I am compassionate, loved them, thank them all for allowing me to see them through to " The Other Side". Another song that I love played by KSHE95'.


Cooking and Baking, Cantering has been my other passion for all of my life. My Great Granny born in 1900 who baked and cooked for all of the Farm Hands daily was my Mentor. No recipes ever. This is how I relax. Along with listening to my KSHE95' Real Rock Radio while in my kitchen,


Languages

English
Full Professional
Availability
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Timeline

Packing, Shipping, and Receiving Assembler

Fed Ex Ground
02.2022 - 04.2022

Fed Ex

Fed Ex Ground
01.2022 - 02.2022

President of Operations

Gateway Restoration Services Inc.
01.1996 - 01.2015

Ritenour Sr. High School

High School Diploma
Gina Marie Brusca Kline