Gina Marie Dileo
Oviedo,FL
Summary
A dedicated and compassionate registered nurse with over 15 years of nursing experience providing quality care and treatment to patients. Skilled in utilizing remote platforms to communicate with patients and discuss their conditions, provide instruction, and monitor progress.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNC (Assistant Manager position)
Oviedo Medical Center
11.2022 - Current
- Managing a 17 bed pre-op/PACU unit with 25-30 surgeries per day.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Assisted with hiring and training providing feedback on applicant work aptitude and team compatibility.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Case Management Specialist, Care Coordinator
ChrisDor Home Health
01.2020 - 11.2022
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.
- Supported colleagues through mentoring and sharing best practices, promoting a culture of continuous learning within the team.
- Streamlined processes within the department, resulting in increased efficiency and better resource allocation.
- Reduced hospital readmissions by proactively identifying potential barriers to successful discharge planning.
- Enhanced client satisfaction through consistent communication and regular updates on case progress.
- Provided ongoing education to clients and families about available resources, empowering them to make informed decisions about their care.
- Oversaw implementation of CCM program, collaborating with management to achieve smooth operations.
- Improved patient outcomes by developing and implementing tailored case management plans.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Kept up-to-date with industry trends and changes in regulations, adjusting case management strategies as needed to maintain optimal service delivery.
- Advocated for clients'' best interests during meetings with healthcare providers, ensuring they received necessary care and interventions.
- Monitored the effectiveness of case management plans and adjusted strategies as needed to maximize results.
- Facilitated timely transitions between care settings by coordinating with healthcare providers, families, and insurance companies.
- Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
Pre-op/PACU/Endo
Advent Health
09.2016 - 01.2020
- Responsible for making sure each patient recovers from general anesthesia comfortably and safely after each surgery.
- Recovered adult, pediatric and infant patients from all major surgeries and procedures.
- Documented all aspects of patient care accurately and thoroughly, maintaining comprehensive records for quality assurance purpose.
- I actively listen to my patients and their families concerns, meeting each patient and their family’s needs
- I enjoy reassuring each patient that they are safe and in great hands with my nursing expertise and loving care.
- Managed emergency situations calmly and efficiently, mitigating risks associated with unexpected changes in patient status or complications related to anesthesia use.
- Providing exceptional patient care by giving every patient and their families amazing customer service and by ensuring a positive patient and family experience.
- Passionate about learning and committed to continual improvement.
- Fast learning of multiple charting systems and SOPs
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
ICU and PICC Team
Advent Health-East Orlando
05.2012 - 09.2016
- Organize care between all doctors on the patients’ case and all other medical personnel to ensure that the proper treatment, medications, and procedures are ordered and implemented for optimal patient health.
- Responsible for maintaining proper wound care measures and monitoring all different kinds of wound vacs.
- Worked on the PICC team inserting PICC catheters, changing sterile dressings on PICC lines, Mid- lines, and Central Venous Catheters reducing infection rates for the hospital.
- I provide compassionate, knowledgeable, and professional communication for each patient and their loved ones, so they can better understand their disease processes and treatment options.
- Demonstrated flexibility in adapting to changing priorities as needed throughout the workday, contributing positively to overall team morale.
- Assisted in training new employees and graduate nurses, fostering a culture of continuous learning and improvement.
- Played a key role in the successful completion of special projects, effectively collaborating with team members to meet unique patient and unit needs.
Transition Home Program
Advent Health East Orlando
05.2010 - 05.2012
- Created, organized and implemented the first transition home program to correctly monitor patients chronic disease from home thus preventing readmissions to the hospital and promoting cost affective strategies to improve overall health at home.
- Providing patients with community resources and education and life style alterations to prevent readmissions to the hospital.
- Calling patients at home and working side by side with their doctors and other medical professional to critically think, collaborate and implement orders to ensure proper patient care and improvement at home.
- Impeccable critical thinking skills and nursing judgment to recognize changes in any patient condition that requires MD notification for orders or interventions to improve their overall wellbeing.
- Always keeping up to date and utilizing the most recent evidence-based medical practice and best nursing practices to evaluate and improve patient care.
- Participated in community outreach events as a representative of the program, fostering positive public relations between the community and preventative healthcare.
Medical, Surgical, Telemetry, Infectious Disease and Hospice Units
Broward General Hospital
12.2008 - 07.2010
- Upheld ethical principles surrounding confidentiality and patient autonomy throughout all interactions with patients, families, colleagues involved in care.
- Worked in the inpatient hospice unit, and practiced end of life comfort measures, palliative care, and emotional support for their families.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Fostered a sense of community within the hospice setting through active participation in staff meetings, trainings, workshops, and events related to palliative care best practices.
- Increased caregiver confidence through comprehensive education on relevant topics such as pain management strategies or proper use of equipment at home settings.
- Contributed to timely medication administration by preparing and organizing medications according to prescribed schedules.
Education
Bachelor of Science - Nursing
University Central Florida
Orlando 05.2016
Associate of Science - Nursing
Valencia State College
Orlando 12.2008
Skills
- Project Management and Implementation
- Strategic Planning
- Operations Management
- Staff Training and Development
- Customer Relationship Management (CRM)
- Verbal and written communication
- Performance Evaluations
- Business Development
- Staff Management
- Schedule Preparation
- Performance Management
- Care Plans/ Care coordination
- Microsoft Word, PP, Excel
- Sales Force/Telehealth
- Cerner, EPIC, Meditech
- Multiple EMR, EHR charting systems
- Utilization Management
- Determine Medical Necessity and Acuity
- ACLS/BLS/PALS
- Appeals and Denials
Certification
- Stroke, 07/31/2024
- Pain Management, 03/31/2023
- Wound Care, 03/31/2023
- Central Line and PICC Line Dressing Changes, 03/31/2023
- Infection Control and Prevention, 03/31/2023
- Registered Nurse, RN # 9288966, 07/31/2024
References
- Shawn Ambati 407-864-9822, sambatimd@gmail.com- Electro-Physicist/Cardiologist
- Marissa McFadden, 904-728-0170, mbm52002@aol.com- Critical Care RN
- Lea Salazar, 407-808-8809, lsalazar@surgerypartners.com- Surgery Center RN Manager
- Bailey Bonawitz 954-9316086, baileywilson13@yahoo.com- ED RN
- Elysee Yager 407-221-6869, Elysee.yager@hcahealthcare.com
Timeline
CNC (Assistant Manager position)
Oviedo Medical Center
11.2022 - Current
Case Management Specialist, Care Coordinator
ChrisDor Home Health
01.2020 - 11.2022
Pre-op/PACU/Endo
Advent Health
09.2016 - 01.2020
ICU and PICC Team
Advent Health-East Orlando
05.2012 - 09.2016
Transition Home Program
Advent Health East Orlando
05.2010 - 05.2012
Medical, Surgical, Telemetry, Infectious Disease and Hospice Units
Broward General Hospital
12.2008 - 07.2010
Bachelor of Science - Nursing
University Central Florida
Associate of Science - Nursing
Valencia State College
- Stroke, 07/31/2024
- Pain Management, 03/31/2023
- Wound Care, 03/31/2023
- Central Line and PICC Line Dressing Changes, 03/31/2023
- Infection Control and Prevention, 03/31/2023
- Registered Nurse, RN # 9288966, 07/31/2024
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