GINA MARIE DILEO
Oviedo
Summary
Dynamic Clinical Care Specialist with extensive experience at Theoria Medical, excelling in care coordination and education. Proven ability to develop personalized care plans and enhance patient outcomes through interdisciplinary collaboration. Skilled in EMR navigation and committed to optimizing health, significantly reducing hospitalization readmissions through effective patient engagement and support.
Overview
17
17
years of professional experience
Work History
Clinical Care Specialist
Theoria Medical
09.2024 - Current
- Developed personalized care plans based on individual assessments and preferences for each patient.
- Collaborated with healthcare professionals to coordinate patient services and therapies.
- Monitored client health status, reporting changes to the appropriate personnel.
- Maintained accurate documentation of care plans after conducting thorough chart reviews.
- Participated in team meetings to discuss job requirements and updated policies and procedures to improve services for each patient.
- Work remotely, monitoring multiple patient charts throughout various facilities, working toward optimum health for each patient.
- Contact DPOAs to educate families on the benefits of our CCM program, and enroll their loved ones into our program.
- Ensure each patient gets the attention they need to optimize their health, therefore naturally reducing hospitalization readmissions.
Nurse Clinical Coordinator
HCA
oviedo
09.2022 - 09.2024
- Implemented quality improvement initiatives to ensure safe, exceptional patient care.
- Developed and implemented clinical policies and procedures that enhanced patient outcomes.
- Managed the nursing team, surgeons, and anesthesia team to deliver high-quality, patient-centered care.
- Evaluated healthcare technology trends, integrating tools into workflows for enhanced efficiency.
- Coordinated clinic operations by managing schedules, resources, and daily activities.
- Streamlined interdepartmental communication through a centralized information hub.
- Called patients and POA's to prepare patients and families for surgery.
Field and Remote Care Manager
Advent Health
01.2020 - 09.2022
- Coordinated referrals to specialists, hospitalizations, and ancillary testing for patients and caregivers.
- Facilitated continuity of care through effective communication with healthcare providers.
- Developed individualized Care Plans for chronic condition management and tracked patient outcomes.
- Assisted clients with daily living needs to promote self-esteem and overall wellness.
- Implemented Chronic Care Management services for chronically ill patients in long-term care facilities.
- Monitored labs, vital signs, medications, and testing for patient census management.
- Conducted care coordination with patients, families, and care team via multiple communication channels.
- Educated patients on managing chronic conditions, medications, and necessary testing.
Charge Nurse ICU
Advent Health
01.2016 - 01.2020
- Provided compassionate, empathetic care for all patients, families, and staff through life-changing illnesses and experiences.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Organized multidisciplinary care among doctors and medical personnel for effective treatment implementation.
- Maintained proper wound care measures while monitoring and changing wound vacs, and implementing new wound care processes to ensure optimum healing benefits.
- Streamlined educating nurses and team leaders on updated policies and procedures for critically ill patients.
- Conducted meetings and educated staff with PowerPoint presentations.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Led the graduate nurse program for the intensive care unit for novice nurses, out of nursing school.
- Nurse leader for codes and rapid responses throughout the hospital.
- Implemented and supervised infection control methods and protocols to maintain a safe environment throughout the hospital.
Transition Care Nurse/Telehealth CCM
Advent Health
05.2014 - 01.2016
- Enhanced patient care by delivering compassionate and individualized care for a home setting.
- Implemented a transition-to-home program to monitor chronic conditions, reducing hospital readmissions.
- Utilized evidence-based practices to improve nursing efficiency and patient health assessments.
- Worked closely with community resources to ensure optimum care for our transition-to-home patients.
- Educated patients about chronic disease management and practices to help with follow-up visits and proper care at home.
Staff RN, Charge RN
Advent Health
01.2011 - 01.2014
- Supported patients' emotional well-being by building trust-based relationships and practicing active listening techniques.
- Maintained clinical competency through ongoing professional development activities, such as workshops, seminars, conferences, and certifications related to nursing practice.
- Implemented appropriate interventions based on assessment findings to maintain or improve patients' health status.
- Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.
- Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
- Delegated tasks to nursing assistants and support staff effectively, ensuring safe and efficient care delivery.
Staff RN, Charge Nurse
Broward General
01.2009 - 01.2011
- Served as a charge nurse, making daily assignments for nurses and techs, while rounding on all patients to ensure proper care.
- Enhanced patient care by implementing evidence-based practices and individualized care plans for over 30 patients.
- Assisted physicians during procedures by preparing equipment, monitoring patient status, and ensuring sterile environments.
- Streamlined nursing processes for increased efficiency and better time management within the unit.
- Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients' rights.
- Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs, and addressing emergent issues promptly.
Education
Bachelor of Science - Nursing
University Central Florida
Orlando Florida 01.2016
Associate of Science - Nursing
Valencia State College
Orlando, Florida 01.2008
Skills
- Performance and operations management
- Staff hiring and development
- Performance evaluations and scheduling
- Microsoft Office applications
- Telehealth and virtual communication
- EMR navigation and HIPPA compliance
- Clinical assessments and documentation
- Interdisciplinary collaboration
References
Shawn Ambati, Electro-Physicist/Cardiologist, 407-864-9822, sambatimd@gmail.com
License
RN9288966
Timeline
Clinical Care Specialist
Theoria Medical
09.2024 - Current
Nurse Clinical Coordinator
HCA
09.2022 - 09.2024
Field and Remote Care Manager
Advent Health
01.2020 - 09.2022
Charge Nurse ICU
Advent Health
01.2016 - 01.2020
Transition Care Nurse/Telehealth CCM
Advent Health
05.2014 - 01.2016
Staff RN, Charge RN
Advent Health
01.2011 - 01.2014
Staff RN, Charge Nurse
Broward General
01.2009 - 01.2011
Bachelor of Science - Nursing
University Central Florida
Associate of Science - Nursing
Valencia State College
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