Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ginamarie Dobbins

1030 Market St. Apt 406 Parkersburg,West Virginia

Summary

Reliable employee seeking CNA/DSP/HHA position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals. Friendly and reliable CNA offering unmatched customer service and workplace focus. Reliable employee seeking DSP position. Offering excellent communication and good judgment. I have 28 years of experience working in the medical field starting when I was 10 years old. I am also currently attending college to finish my Bachelors Degree in Criminal Justice and plan to continue my education to my masters in Mental Health and Counseling with the specialization in addiction and trauma and crisis. I also do carry active CNA license through the state of West Virginia.

Overview

8
8
years of professional experience

Work History

Cashier

Gabes, Gabriel Brothers
10.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Upsold additional products and services to customers, increasing revenue.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

CNA

Safe At Home Health Care
07.2020 - 10.2020
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Direct Support Professional

ResCare Residential Services
03.2019 - 09.2019
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

CNA

Stonerise Healthcare
09.2015 - 12.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information
  • Documented patient information and care activities in electronic health record
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
  • Helped patients complete range of motion exercises to prevent loss of function during care
  • Helped patients with self-feeding and assisted feeding, based on individual needs
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
  • Transported patients between rooms and appointments or testing locations

Education

Bachelor of Science - Criminal Justice

Penn Foster College
Scottsdale, AZ
06.2023

Bachelor of Science - Criminal Justice

Southern New Hampshire University
Hooksett, NH
10.2020

High School Diploma -

Frontier High School
New Matamoras, OH
05.2005

High School Diploma -

Washington County Joint Vocational School
Marietta, OH
05.2004

Skills

  • Refunds and Exchanges
  • Money Handling
  • Reports
  • Retail Merchandising
  • PCI (Payment Card Industry)
  • Cleaning and Sanitizing
  • Customer Service Excellence
  • Issue Resolution
  • Time Management Skills
  • Sales Expertise
  • Coaching and Mentoring
  • Regulatory Compliance
  • Conflict Resolution
  • Hospitality and Accommodation
  • Report Preparation
  • Mathematics
  • Sweeping and Mopping
  • Writing
  • Scanner Operation
  • Speaking
  • Microsoft Excel
  • Monitoring
  • Customer Seating
  • Credit and Cash Transactions
  • Guest Inquiries
  • Cashier Oversight
  • Feedback Acceptance
  • Refund Handling
  • Learning Strategies
  • Service-Orientation
  • Payment Collection
  • Work Task Prioritization
  • Handheld Computer Device Software
  • Records Maintenance
  • POS Systems Operations
  • Training and Development
  • Merchandising
  • Verbal and Written Communication
  • Negotiation
  • Active Listening
  • Operation and Control
  • Product and Service Sales
  • Loyalty Program Promotion
  • Cash Register Systems
  • Adaptable and Flexible
  • Process Payments
  • Restocking
  • Receipt and Refund Issuance
  • Security Monitoring
  • Reading Comprehension
  • Cash Management
  • Persuasion
  • Goal-Setting and Achievement
  • Social Perceptiveness
  • Time Management
  • Purchase Assistance
  • Product Location
  • Critical Thinking
  • Instructing
  • Microsoft Office
  • Merchandise Restocking
  • Cooperative Attitude
  • Product Knowledge
  • Complex Problem-Solving
  • Microsoft Windows
  • Safety Verifications
  • Order Taking
  • Identification Checks
  • Facility Safety
  • Currency Counting
  • Systems Analysis
  • Customer Service
  • Cash Drawer Management
  • Weight and Measurement
  • Recording Vital Signs
  • Intake Recording
  • Quality Patient Care
  • Supporting Personal Needs
  • Family Communication
  • Activity Coordination
  • Patient Relationship-Building
  • Mobility Assistance Needs Understanding
  • Telemetry Software
  • Proper Staffing
  • Health Information Database Software
  • Chronic Disease Management
  • Microsoft Outlook
  • Compassionate Caregiver
  • Admitting Support
  • Monitor Vitals
  • Laboratory Testing
  • Geriatrics
  • Range of Motion Exercises
  • Nursing Assistance
  • Human Anatomy
  • Pathology
  • Calm Under Stress
  • Performing Patient Intakes
  • First Aid
  • Patient Assessments
  • Pediatrics
  • Palliative Care
  • Grooming and Bathing Assistance
  • Activities of Daily Living (ADL) Support
  • Pharmacology
  • Light Housekeeping
  • Medicines
  • General Housekeeping Abilities
  • Monitoring Fluids
  • Transporting Patients
  • Medical Procedures Understanding
  • Case Management
  • Trustworthy Companion
  • EMR Systems
  • Restock Shelves
  • Feeding Assistance Expertise
  • Medical Office Administration
  • Oral Hygiene
  • Dementia and Alzheimer's Knowledge
  • Quality Assurance Controls
  • Output Monitoring and Reporting
  • Medical Records Management
  • Interdisciplinary Communication
  • Meal Planning
  • Disability Care
  • Nutrition and Diet
  • Database Administration
  • Emotional and Social Support
  • Preparing Devices
  • Coordination
  • Respiratory Equipment Training
  • Quick Problem Solver
  • Companionship and Emotional Support
  • DBMS
  • Family Support and Assistance
  • Efficient and Reliable Team Player
  • Diagnosing Failures
  • Medications Familiarity
  • Consistent Follow Through
  • Documenting Behaviors
  • Web Browser Software
  • Charting Expertise
  • Wound Care
  • Operation Monitoring
  • Inpatient Care
  • Measuring Bodily Fluids
  • Wheelchair Assistance
  • Medication Assistance
  • Documentation Procedures Expertise
  • Responding to Emergencies
  • Room Cleaning and Restocking
  • EHR Management
  • Operations Analysis
  • Activity Planning
  • Medical Record Charting Software
  • Facetime
  • Time management skills
  • Customer assistance
  • Identification checks

Timeline

Cashier

Gabes, Gabriel Brothers
10.2022 - Current

CNA

Safe At Home Health Care
07.2020 - 10.2020

Direct Support Professional

ResCare Residential Services
03.2019 - 09.2019

CNA

Stonerise Healthcare
09.2015 - 12.2015

Bachelor of Science - Criminal Justice

Penn Foster College

Bachelor of Science - Criminal Justice

Southern New Hampshire University

High School Diploma -

Frontier High School

High School Diploma -

Washington County Joint Vocational School

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Ginamarie Dobbins