Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Affiliations
Software
Languages
Interests
Timeline

Gina Martinez

Pacifica,CA

Summary

Knowledgeable [Desired Position] with expertise in analyzing and improving organizational processes. Delivered impactful solutions to streamline operations and enhance efficiency. Demonstrated strong skills in data analysis and project management.

Experienced with data analysis, project management, and strategic planning. Utilizes analytical skills to identify inefficiencies and recommend improvements. Track record of driving operational excellence and fostering collaborative team environments.

Results-driven professional specializing in management analysis and organizational efficiency. Proven track record in optimizing business processes and implementing strategic initiatives. Reliable team collaborator focused on achieving measurable outcomes and adapting to evolving business needs.

Management professional equipped with strong analytical and problem-solving skills, ready to drive organizational efficiency. Proven track record in strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adaptability to changing needs, ensuring reliable and impactful outcomes. Highly skilled in stakeholder engagement, project management, and performance metrics.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Grants Management Analyst

City of San Jose
11.2021 - Current
  • Gather, organize, and analyze data relating to housing grants, which requires research from which conclusions can be drawn; prepare analysis and reports with recommendations/options; explains report recommendations and conclusions to upper management and grantees, when applicable
  • Contract development of awarded housing grants using federal, state, and local funding sources, including: Community Development Block Grant (CDBG), Emergency Solutions Grant (ESG), General Fund (GF), Housing Authority Litigation Award (HALA), Housing Trust Fund (HTF), Low and Moderate Income Housing Asset Fund (LMIHAF), and Homeless Housing Assistance and Prevention (HHAP)
  • Currently assigned as department expert and direct contact for CDBG funding
  • Process requests for reimbursement invoices to submit to Finance for payments to grantees
  • Analyze and provide report of all grantee-submitted quarterly reports, as required by the Department of Housing and Urban Development
  • Maintain correspondence between the City of San Jose and all grantees, via email, phone, and in-person meetings, where applicable
  • Site visits to monitor programmatic and financial compliance, and to assist with recommendations if the grantee is not meeting the required performance standards
  • Supervise clerical or technical personnel in administrative support functions as assigned
  • Provide lead direction and training to support staff by assigning, reviewing and providing feedback on tasks
  • Participate with groups in analyzing and evaluating community conditions and needs; offers guidance and counsel in the establishment of goals and techniques of achievement
  • Provide support to the City’s and department’s budget process; reviews budget requests; summarizes findings; assemble and analyze data; proposes or suggests appropriate actions including reallocation of resources; works with operating departments to facilitate budget proposal preparation and execution of adopted budgets
  • Analyze city’s financial data via governmental software (IDIS) to assure all federal, state, and local monies are appropriately being spent

Nonprofit Executive Officer (VP)

Elder Abuse Services, Inc. (E.A.S.I.)
01.2016 - Current
  • Company Overview: Non-profit organization to spread awareness of Elder Abuse in Fresno County
  • As Vice President/Grant Writing Committee Chair, manage Board Members, Interns, and Volunteers
  • Provide training and assign various duties to achieve organizational goals
  • Provide performance feedback on college interns
  • Research of federal, state, and local funds for possible completing of applications or Requests for Proposal (RFP)
  • Prepare annual proposed budget including costs for operation, personnel, and indirect costs
  • Finance management of all income and expenditures
  • Research of data and analyzing trends
  • Facilitation in acquiring facility (shelter) for elder abuse crisis victims by meeting with local and state legislators
  • Public relations with community including preparing for community events
  • Networking with other agencies in the acquisition of resources to provide to vulnerable elders
  • Non-profit organization to spread awareness of Elder Abuse in Fresno County

Senior Office Specialist

City of San Jose
08.2019 - 11.2021
  • Provides customer service duties requiring knowledge of organization and applicable procedures, laws, rules, and regulations
  • Customers may be employees, the public, or other departments
  • Receive and respond to complaints and questions by determining the issue and researching and providing information independently
  • As needed, refers individuals to the appropriate staff member for resolution
  • Distribute a variety of information to customers, including how to locate information via the internet
  • Answers and screens telephone calls, answer questions and provide a variety of information over the telephone that requires knowledge of the organization, applicable, procedures, laws, rules, and regulations; takes messages and refers telephone calls to appropriate person
  • Perform telephone dispatch duties, transmitting and receiving information, and dispatching Park maintenance workers and/or park manager
  • Perform data entry and types documents, including utilization of word processing, spreadsheets, database systems, presentation software and other software; reviews documents for accuracy; may also review for content
  • Set up complex filing systems and procedures, including retention control procedures and automated recordkeeping systems; maintains and updates files, forms, records, inventories and documents, updates logs and tracking systems; retrieves records and documents as requested
  • Operate and utilizes a variety of standard office equipment, including but not limited to computers, printers, scanners, phones, calculators, fax, software programs, and accounting machines and equipment
  • Orders, maintains and issues uniform to all maintenance and other park staff
  • Intake and track all requests for safety shoe voucher certificates, when employee is eligible

Volunteer Advocacy Chair

American Civil Liberties Union of Northern California
03.2019 - 08.2019
  • Company Overview: Non-profit organization that works to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States
  • Advocacy Chair (assigned to the areas of Criminal Justice, Racial Disparity, Mass Incarceration, and Police Brutality causes)
  • Advocate on these specific topics in Central Valley
  • Organize public events to highlight social justice inequities, speak at public events on causes, lobby in Sacramento and speak to legislators about topics up for vote
  • Non-profit organization that works to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States

Volunteer Tutor

Fresno Unified School District
01.2016 - 12.2016
  • Duties: Assist at-risk children in classes to enhance learning experience and raise test state scores

Volunteer Academy Role Player/Assistant

Fresno City College-Police Academy
01.2016 - 09.2016
  • Duties: Assist police cadets in role playing crime scenarios, contribute learning experiences in law enforcement and victimology processes

Volunteer Tutor

Clovis Unified School District
01.2016 - 06.2016
  • Duties: Assist at-risk children in classes to enhance learning experience and raise state test scores

1040X Tax Examiner/Audit

U.S. Department of Treasury-Internal Revenue Service
12.2008 - 02.2016
  • Duties: Examine and process amended returns, process return information to establish tax calculations/penalties/assessments, research accuracy, validate financial information though internal sources and investigations, defer fraudulent financial information to law enforcement/audit review when necessary

Paralegal/Legal Assistant

Somera Law Group
08.2014 - 11.2014
  • Paralegal/legal assistant to attorneys Gilbert D
  • Somera, Esq., and Janelle Freeman Somera, Esq
  • Duties: Answer telephone calls, provide clients with case updates, notify clients of upcoming court appearance, intake, client interviews, discovery, calendaring, filing motions with court, all forms of correspondence (written, electronic and verbal) with external agencies and legal providers, some management and administrative duties, and all other directions given by the attorneys
  • Criminal defense and civil law cases

Child Support Officer I

County of Fresno-Department of Child Support
02.2014 - 07.2014
  • Duties: Process legal documents to establish child support orders, locate obligor parents through investigations, collect on and enforce court orders, written correspondence, interview clients

California Certified Tutor

Adelante Educational Services, LLC
10.2011 - 02.2012
  • Duties: Tutor students in non-performing schools in the areas of Math, Language Arts, and Reading

Paralegal/Office Manager

Law Offices of David Mugridge
05.2009 - 01.2010
  • Create and file legal motions in the Superior Court, file and serve subpoenas, request and petition for records, interview clients in jail and the office, schedule hearings and appointments, all correspondence, verbal and written assistance with legal representation of clients
  • Created trial binders, made payment arrangements with clients, took payments, and referred clients to collection agencies in default
  • Processed criminal expungement orders to assist the recently released obtain housing, employment, or government assistance
  • Handled outsourced Public Defender death penalty cases

Paralegal

Law Offices of Roger K. Vehrs
09.2006 - 03.2007
  • Prepare legal documents, type memorandums, file legal forms with several courts, interview clients, scheduling, and all aspects of office procedures
  • Criminal defense, civil, and some real estate law cases

Customer Service Representative

Pacific Bell Telephone Company
10.1998 - 09.2006
  • Duties: Assist customers with residential services including billing, technical, and sales; heavy usage of computers, handling high volume of calls, DSL sales and order processing

Emergency Public Safety Dispatcher

County of Santa Clara-Sheriff’s Department
10.1997 - 08.1998
  • Duties: 911 operator & dispatcher, multi-tasking including manual, CAD and other related duties, consistent use of PC and consistently handling high-stress situations

Special Education Instructional Paraprofessional/Athletic Director/Afterschool Detention Administrator

Alum Rock School District
08.1989 - 08.1997
  • Duties: Worked with and taught learning-disabled children in the regular course of schoolwork, discipline/problem solving, and clerical work
  • Coordinated and organized all after school sports, including hiring coaches, ordering uniforms, scheduling transportation, registering and purchasing medical insurance for student participants, creating invoices for vendors, authorizing funding for expenses, payroll processing, and all duties required for program management
  • Created after school detention program to address student excessive unexcused absenteeism and tardiness
  • Maintained communication with parents, referred noncompliance to Student Attendance Review Board (SARB), attended SARB meeting on behalf of the school when requested

Education

Associate of Applied Science - Law Enforcement

San Joaquin Delta College, Stockton, CA
06-2014
  • President's List
  • Relevant Coursework: Victimology & Victim Services Certificate
  • Professional Development: Criminology Internship completion

Skills

  • Client Relationship Management
  • Policy Assessment
  • Operational Streamlining
  • Business Needs Assessment
  • Organizational development
  • Client relationship management
  • Policy analysis
  • Business process improvement
  • Business analysis
  • Requirement gathering and analysis
  • Data collection
  • Risk assessment
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication

Accomplishments

  • Supervised team of 12 staff members.

Certification

Certified Paralegal Certificate

Victim Services Certificate

Elder Abuse Training Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • California State University, Fresno Criminology Association

Software

Word

Excel

Powerpoint

Sharepoint

Languages

English
Full Professional

Interests

Volunteer work

Social causes

Timeline

Grants Management Analyst - City of San Jose
11.2021 - Current
Senior Office Specialist - City of San Jose
08.2019 - 11.2021
Volunteer Advocacy Chair - American Civil Liberties Union of Northern California
03.2019 - 08.2019
Nonprofit Executive Officer (VP) - Elder Abuse Services, Inc. (E.A.S.I.)
01.2016 - Current
Volunteer Tutor - Fresno Unified School District
01.2016 - 12.2016
Volunteer Academy Role Player/Assistant - Fresno City College-Police Academy
01.2016 - 09.2016
Volunteer Tutor - Clovis Unified School District
01.2016 - 06.2016
Paralegal/Legal Assistant - Somera Law Group
08.2014 - 11.2014
Child Support Officer I - County of Fresno-Department of Child Support
02.2014 - 07.2014
California Certified Tutor - Adelante Educational Services, LLC
10.2011 - 02.2012
Paralegal/Office Manager - Law Offices of David Mugridge
05.2009 - 01.2010
1040X Tax Examiner/Audit - U.S. Department of Treasury-Internal Revenue Service
12.2008 - 02.2016
Paralegal - Law Offices of Roger K. Vehrs
09.2006 - 03.2007
Customer Service Representative - Pacific Bell Telephone Company
10.1998 - 09.2006
Emergency Public Safety Dispatcher - County of Santa Clara-Sheriff’s Department
10.1997 - 08.1998
Special Education Instructional Paraprofessional/Athletic Director/Afterschool Detention Administrator - Alum Rock School District
08.1989 - 08.1997
San Joaquin Delta College - Associate of Applied Science, Law Enforcement
Gina Martinez