Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Timeline
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Gina R. Casner

Gina R. Casner

Harrisburg,PA

Summary


  • Brings years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
  • Compassionate professional experienced in diverse environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
  • Expert at teaching others to tackle problems constructively through behavior modification.
  • Comfortable administering individual or group therapy sessions.
  • Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios.
  • Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Founder/President

Chronically Strong
Harrisburg, PA
05.2020 - Current
  • Created SOP's, established community partnerships and responsible for securing funding.
  • Supported and supervised volunteer team of 25.
  • Developed and implemented new strategies and policies in collaboration with community stakeholders to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Led development, roll out and management of new programs to include support groups, suicide prevention trainings, mental health awareness events, and presentations.

Realtor

The Casner Group At Coldwell Banker Realty
Camp Hill, PA
05.2016 - Current
  • Prepare contracts, negotiations, and settlement records
  • Budget forecasting, production tracking and commission disbursements
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Advised and informed prospective clients on current market activities and conditions.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Increased home sales through persuasion, negotiation and closing prowess.

Insurance Agent

American National Worksite/ACE Insurance
03.2014 - 07.2018
  • Recruiting, Team Development and Production Tracking
  • Set up Section 125 tax plans, benefit election plans, and enrollment conditions
  • Risk management and employee financial advisement
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.

Director of Operations

AAA Enviro Pest Management
04.2013 - 09.2014
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Defined, implemented and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.

Therapeutic Staff Support, BHRS Case Manager, BHRS Assistant Coordinator

TW Ponessa Counseling & Associates
01.2011 - 03.2013
  • Case management and service authorization
  • Maintain and audit billable hours, and fee sheet processing
  • Productivity and client service management

FBMHS/Family Preservation Specialist

Keystone Human Services
Harrisburg, PA
05.2009 - 01.2011
  • Family budgeting, expense reconciliation, budget requests
  • Process development and implementation
  • Record auditing and productivity management
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.

Education

BS - Sociology

Penn State University
05.2008

Master of Science - Clinical Mental Health Counseling

Walden University
12.2023

Skills

  • Microsoft Office, Apple, Google Docs Programs
  • Wix, Wordpress, Weebly
  • Quickbooks, 10 key number pad
  • Database Management: Salesforce, Zoho, Boomtown
  • Trauma and Crisis
  • Suicide Prevention
  • Trauma Informed Care
  • Opportunity and Risk Assessment
  • Stakeholder Relations
  • Creating and Delivering Presentations
  • Effective Communicator and Public Speaker
  • Leadership and People Development
  • Organizational Leadership
  • Integrity and Transparency

Accomplishments

  • Woman of Strength by Susquehanna Style Magazine (2020)
  • Woman of Influence by Central Penn Business Journal (2021)
  • Featured on ABC 27 (2020, 2021, and 2022)
  • Featured on CBS 21 (2020, 2021)
  • Featured on Globalleadership.org (2022)

Affiliations

Pennsylvania Counseling Association

Greater Harrisburg Association for Realtors

Pennsylvania Association for Realtors

National Association for Realtors

Certification

  • QPR Suicide Prevention Certification
  • Mental Health First Aid Certification (Youth & Adult)
  • Trauma 101/102 Certification
  • Landmark Worldwide-Curriculum for Living
  • PSU-HR’s Role in Creating and Sustaining Competitive Advantage
  • PA Real Estate License #RS335360

Timeline

Founder/President

Chronically Strong
05.2020 - Current

Realtor

The Casner Group At Coldwell Banker Realty
05.2016 - Current

Insurance Agent

American National Worksite/ACE Insurance
03.2014 - 07.2018

Director of Operations

AAA Enviro Pest Management
04.2013 - 09.2014

Therapeutic Staff Support, BHRS Case Manager, BHRS Assistant Coordinator

TW Ponessa Counseling & Associates
01.2011 - 03.2013

FBMHS/Family Preservation Specialist

Keystone Human Services
05.2009 - 01.2011

BS - Sociology

Penn State University

Master of Science - Clinical Mental Health Counseling

Walden University

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Gina R. Casner