Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gina Renata Borjas Lozano

Escazú,Costa Rica

Summary

Goal-oriented recruiting professional with 10 years of experience in talent acquisition, driven to achieve ambitious targets within tight deadlines. Outgoing and detail-oriented, adept at cultivating and sustaining professional relationships. Highly skilled in crafting clear and compliant communications.

Overview

11
11
years of professional experience

Work History

Senior Recruiter - Candidate Experience

Pfizer
03.2021 - Current
    • Managed the full-cycle recruitment process for the Chief Medical Affairs Office organization, supporting global hiring managers by sourcing and screening candidates for positions at the GJL 90 level and above.
    • Collaborated with hiring managers and leadership to develop recruitment strategies and manage the hiring process.
    • Create and negotiate offers with hiring managers and candidates by leveraging internal equity data, compensation guidelines, and market benchmarks to ensure fair and competitive offers.
    • Develop sourcing plans to fill hard-to-fill roles by utilizing online tools, social media, resume databases, and alliances with recruiting agencies.
    • Partner with Biopharma PX for the Real-World Evidence (RWE) team on talent strategy and recruitment project management to meet both immediate and long-term business objectives, participating in weekly meetings, and evaluating active roles.
    • Drive DEI initiatives throughout the recruitment process, ensuring inclusive practices in sourcing, screening, and selection procedures.
    • Demonstrated expertise in managing hiring expansion projects with the Sales team.
    • Experience in generating and presenting reports to support the recruitment process, tracking workloads, and constructing business cases.
    • Trained junior recruiters and contractors on best practices for sourcing, interviewing, and candidate management.

Sales Recruiter

Mondelez International
10.2018 - 02.2020
    • Identify qualified candidates and manage the process from the opening of positions until the acceptance of the offer.
    • Develop and implement progressive and integrated recruitment solutions using multiple channels, including direct sourcing, social networks, industry networks, employee referrals, Internet sourcing, targeted advertising, reach to the university and the community
    • Manage internal and external job posting procedures, capturing applicant flow accurately and consistently leveraging the applicant tracking system (Taleo).
    • Source active and passive candidates from various resources, including, direct sourcing, employee referrals, traditional media, job fairs, and internet job boards.
    • Manage full life cycle recruiting processes from sourcing to closing the candidate.
    • Build and maintain internal partnerships with sales managers to understand hiring needs to ensure staffing goals.

Senior recruitment officer

Grupo Intur
01.2014 - 01.2016
  • Recruitment of personnel at all entry levels for new projects (Plant Managers, Operators, Trainers, Purchasing Manager
  • Implementation of training programs
  • Responsible for the management of Recruitment and Selection processes, middle and upper management for Grupo Intur.
  • Sourced candidates according to established profiles.
  • Responsible for recruiting at Grupo Intur's operative and administrative area for the franchises: Burger King, Little Caesars, Circle K, Pollo Campero, Popey's Chicken, Church's Chicken, Dunkin Donuts , Baskin Robbins and Chili's
  • Responsible of internships and projects program with NGO's (USAID / Fundación Ruth Paz)
  • Application and interpretation of psychometric tests
  • Application and interpretation of labour climate surveys
  • Resolution of conflicts, reprimands and disciplinary actions
  • Management of the induction process and evaluation of the personnel, Conflict resolution

Recruitment assistant

Zip Bufalo
01.2014 - 01.2014
  • Oversee the entire recruitment process for staff at all levels for new projects, including roles like Plant Managers, Operators, Trainers, and Purchasing Managers.
  • Implementation of training programs.
  • Conflict resolution.

Customer Service Agent

Convergys
01.2014 - 01.2014
  • Working for Sirius Xm account
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Attract potential customers by answering product and service questions; suggesting information about other products and services
  • Open customer accounts by recording account information
  • Maintain customer records by updating account information.

Education

Master in Industrial Psychology -

Universidad Latina De Costa Rica
San Jose, CR
2017

Bachelor's degree in Psychology -

Universidad Católica De Honduras
San Pedro Sula, HN
2014

Skills

    • Conflict resolution and problem solving
    • Communication
    • Relationship Building
      • Salary and benefits negotiations
      • Time Management
      • Adaptability

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working

Timeline

Senior Recruiter - Candidate Experience

Pfizer
03.2021 - Current

Sales Recruiter

Mondelez International
10.2018 - 02.2020

Senior recruitment officer

Grupo Intur
01.2014 - 01.2016

Recruitment assistant

Zip Bufalo
01.2014 - 01.2014

Customer Service Agent

Convergys
01.2014 - 01.2014

Master in Industrial Psychology -

Universidad Latina De Costa Rica

Bachelor's degree in Psychology -

Universidad Católica De Honduras

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Gina Renata Borjas Lozano