Gina S. Walker
Hayward,California
Summary
Nurse Manager with 25+ years of progressive experience across perioperative services, ambulatory surgery, and women’s health. Proven track record leading large, multidisciplinary teams (70+ FTEs), optimizing clinical operations, and driving quality, safety, and access outcomes in complex healthcare systems. Expertise in service line leadership, regulatory readiness, throughput optimization, and cross-functional collaboration.
Overview
1
1
Certification
36
36
years of professional experience
Work History
NURSE LEADER / NURSE MANAGER – SURGICAL & SPECIALTY SERVICES
THE PERMANENTE MEDICAL GROUP
01.2023 - Current
- Head & Neck Surgery | Physical Medicine & Alternative Medicine
- Lead clinical and operational oversight for specialty surgical services, aligning performance with organizational access, quality, and financial targets
- Directed initiatives to improve 15-day access (ITS) through workflow redesign and eConsult monitoring
- Partner with multidisciplinary leaders to drive patient access, service recovery, and operational efficiency
Nurse Manager – Surgical Services & Ambulatory Care
THE PERMANENTE MEDICAL GROUP
01.2020 - 01.2023
- Ambulatory Surgery | Bariatrics | General Surgery
- Led operational performance across multiple surgical service lines
- Implemented surgical backlog reduction strategies and improved on-time first case starts (0800 efficiency)
- Strengthened service recovery and patient experience through real-time issue resolution
Assistant Nurse Manager / Interim Manager – Perioperative Services
Kaiser Foundation Hospitals
01.2018 - 01.2020
- Managed high-volume perioperative department:
- 21-bed PACU
- 10-bed pre-op unit
- 7 operating rooms
- Led workforce of 70+ interdisciplinary staff (RNs, Techs, Assistants)
- Standardized communication workflows (SBAR) to improve OR safety and reliability
Assistant Nurse Manager / Interim Manager – Labor & Delivery/Post-Partum Services
Kaiser Foundation Hospitals
01.2012 - 01.2018
- Oversaw high-volume maternal services:
- 3,500+ annual deliveries
- 10-bed L&D + triage + 3 ORs
- 32-bed mother-baby unit
- Implemented Multidisciplinary Rounds (MDR) to improve patient coordination and outcomes
- Managed 25+ FTE staff and supported escalation as charge nurse leader
MEDICAL ASSISTANT (ADULT MEDICINE/ALLERGY/CALL CENTER/OBGYN/PEDIATRICS)
THE PERMANENTE MEDICAL GROUP
01.1995 - 01.2008
• Patient intake
• Vital signs
• Administer vaccinations
• Assisted Registered Nurse in Triage
• Assisted Providers in minor procedures i.e., LEEP, Colposcopies, Endometrial Biopsies, Norplant insertions/ removals
MEDICAL ASSISTANT (ADULT MEDICINE/OBGYN/PEDIATRICS)
LA CLINICA DE LA RAZA
01.1991 - 01.1995
• Patient intake
• Vital signs
• Administer vaccinations
• Assisted Registered Nurse in Triage
• Assisted Providers in minor procedures, i.e., LEEP, Colposcopies, Endometrial Biopsies, Norplant insertions/ removals
Education
Doctorate - Psychology
California Southern University
Master of Science in Nursing - Informatics
ASPEN University
Bachelor of Science in Nursing - undefined
Samuel Merritt University
Associate Degree in Nursing - undefined
Merritt College
Certified Medical Assistant - undefined
Bryman College
Skills
- Clinical Operations & Service Line Leadership
- Perioperative & Surgical Services Management
- Quality Improvement & Patient Safety
- Throughput Optimization & Access (ITS, eConsult)
- Budget & Cost Management (Waste Reduction)
- Regulatory Compliance (TJC, GACH readiness)
- Workforce Leadership & Talent Development
- Crisis & Change Management (COVID surge response)
Certification
- Registered Nurse (RN), California
- Public Health Nurse (PHN), California
- Basic Life Support (BLS) – Current
LEADERSHIP INITIATIVES
- Led COVID-19 surge clinic operations, coordinating with pharmacy, OB/GYN, pediatrics, and senior leadership on patient flow and care models
- Improved operational performance through:
- Surgical backlog reduction programs
- Workflow redesign for safety (ECT processes)
- Flu vaccination program implementation in surgery
- Advanced quality and safety initiatives supporting PROMPT, BP programs, and critical event team training (CETT)
- Maintained regulatory readiness (TJC/GACH) through structured compliance efforts
Languages
Spanish
Native or Bilingual
Timeline
NURSE LEADER / NURSE MANAGER – SURGICAL & SPECIALTY SERVICES
THE PERMANENTE MEDICAL GROUP
01.2023 - Current
Nurse Manager – Surgical Services & Ambulatory Care
THE PERMANENTE MEDICAL GROUP
01.2020 - 01.2023
Assistant Nurse Manager / Interim Manager – Perioperative Services
Kaiser Foundation Hospitals
01.2018 - 01.2020
Assistant Nurse Manager / Interim Manager – Labor & Delivery/Post-Partum Services
Kaiser Foundation Hospitals
01.2012 - 01.2018
MEDICAL ASSISTANT (ADULT MEDICINE/ALLERGY/CALL CENTER/OBGYN/PEDIATRICS)
THE PERMANENTE MEDICAL GROUP
01.1995 - 01.2008
MEDICAL ASSISTANT (ADULT MEDICINE/OBGYN/PEDIATRICS)
LA CLINICA DE LA RAZA
01.1991 - 01.1995
Certified Medical Assistant - undefined
Bryman College
Associate Degree in Nursing - undefined
Merritt College
Bachelor of Science in Nursing - undefined
Samuel Merritt University
Master of Science in Nursing - Informatics
ASPEN University
Doctorate - Psychology
California Southern University