Summary
Education
Work History
Skills
Accomplishments
Languages
Languages
Timeline
OperationsManager
Gina Tahhann Haskour

Gina Tahhann Haskour

BELLINGHAM,Massachusetts

Summary

Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 3 years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations. Deadline-oriented critical thinker helps team members understand Agile scrum practices and principles. Certified Scrum Master with vast knowledge of web development technologies and automated testing. Comfortable leading large teams in process and product development. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Effective at technical support, inventory management and customer relationship development.

Education

Project Management

Universidad Central de Venezuela
12.2005

Bachelor of Science - Computer Science and Programming

Universidad Nacional Experimental De Las Fuerzas
07.2001

Work History

Scrum Master

Liberty Mutual Andes Market
06.2021 - Current
  • Support as Scrum Master all RPA projects in the Andean market attending the business needs of the countries Colombia, Chile, Ecuador, successfully completing projects in the area of automation such as:
  • RPA payment of invoices (Chile, Colombia, Ecuador)
  • RPA to assist the policy issuance process (Chile, Colombia)
  • Migration from Storage Gateway to VPC
  • Scheduling of scheduled processes in jobScheduler
  • Form Assemby migration project

RPA Developer

Blackfin
05.2020 - 04.2021
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Provided professional services and support in a dynamic work environment.

Project Chief Lider

Seguros Carcas - Liberty Mutual
Venezuela
02.2017 - 07.2018
  • Migration project from, to Oracle, customized enterprise software solution that integrated business processes
  • Delivered turnkey application that reduced cost and maintenance, saving of personnel hours monthly and software licensee
  • Migration project from survey System (SMD) to Web system using technology’s like: JAVA, JSON, XML, Web Logic, Oracle SQL, Integrations SQL Server
  • Maintenance of Integrations SQL Servers of different data extraction processe
  • Development analysis reports to support Business Intelligent Area using SQL Reporting Services.

Project leader

Seguros Caracas - Liberty Mutual
, Venezuela
10.2006 - 07.2018
  • For Insurance sector implementing different technologies, such as:
  • RPA
  • New products and maintenance of CORE applications of the clients' business
  • Oracle projects
  • Web document management system
  • Maintenance of Oracle applications
  • Group management
  • Quality control test management

Project Leader

Seguros Caracas - Liberty Mutual
Venezuela
10.2006 - 01.2017
  • Maintenance and development Workflow applications, leading and coordinating technological projects for business continuity, project tracking, leading technology platform migration projects: On Base, Oracle Forms, Pivotal and Java personnel management.
  • Managed team meetings and discussed project's goals and objectives.
  • Observed progress of each project, examined risks and coordinated contingency plans.

Skills

  • About me
  • Bilingual Systems Engineer, with experience in Project Management, QA Testing, Developer Skills in technologies such as: RPA, Acselx CRM, Rector CRM, Oracle Data Base, Google Cloud, Google Docs, Web and others; Software development (HTML5, CSS, JavaScript, JAVA, Oracle Forms), SQL, PLSQL, SQL Server, Jira, Trello, Git Hub and more Oriented to customer satisfaction; Good interpersonal communication and analytical skills; Organizational development; Strategic planning; Process improvement; Organized; Team player; Self-motivated
  • Knowledge And Skills
  • ORACLE, SQL SERVER, postgreSQL, mySql
  • ASP, VBscript, JavaScript, HTML, nodejs, CSS, C#, PL SQL , Oracle Forms, JAVA, node js, Oracle Reports, Reporting Serivices, On Base , RPA (Cartes), Blue Prism, SAHI, jobScheduler, AWS, Linux, bash script
  • Rector y Axcelx
  • MS Visio, MS Project, MS Excel, MS Word, Git, BitBucket, Github, Jira, Confluence
  • Sprint Planning
  • Meeting Participation
  • Workflow Analysis
  • Public Speaking
  • Effective Customer Communication
  • Scrum Processes
  • Agile Best Practices
  • Project Management
  • Backlog Management
  • Data Analysis
  • Project Team Coordination
  • Systems Analysis
  • Risk Analysis

Accomplishments

  • Certifications:
  • RPA Developer Rigel Tecnologies Abril 2020
  • Scrum Fundamentals Certified License Number 835475

Languages

  • Spanish: Native
  • English: Advanced

    • Languages

    English
    Professional
    Spanish
    Native/ Bilingual
    Arabic
    Limited

    Timeline

    Scrum Master

    Liberty Mutual Andes Market
    06.2021 - Current

    RPA Developer

    Blackfin
    05.2020 - 04.2021

    Project Chief Lider

    Seguros Carcas - Liberty Mutual
    02.2017 - 07.2018

    Project leader

    Seguros Caracas - Liberty Mutual
    10.2006 - 07.2018

    Project Leader

    Seguros Caracas - Liberty Mutual
    10.2006 - 01.2017

    Project Management

    Universidad Central de Venezuela

    Bachelor of Science - Computer Science and Programming

    Universidad Nacional Experimental De Las Fuerzas

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