Gine Crump
Waukegan,Illinois
Summary
Good organizational skills with hardworking mentality and caring approach. Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach. Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems. Certified Mental Health Tech 3 in Illinois.
Overview
23
23
years of professional experience
Work History
Residential Services Supervisor
Ann Kiley Developmental Center
Waukegan, IL
09.2014 - Current
- Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
- Documented services and collected required data for evaluation.
- Counseled patients on ongoing basis to assist with challenges.
- Completed administration work and paperwork for over 15 clients.
- Transported patients safely to social activities and doctors appointments.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Communicated with relatives of patients about diagnoses and treatment programs.
- Prepared required treatment records and reports.
Store Manager/Sales Representative
Waukegan Tire And Performance Wh
Waukegan, IL
05.2001 - 08.2014
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Trained and mentored associates to teach daily tasks and procedures.
- Built customer relationships and provided superior customer service to boost sales.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Maintained stockroom condition to preserve product quality.
- Coordinated social media and brand marketing to boost store's image and increase sales.
Education
High School Diploma -
Waukegan High
Waukegan, IL05.1992
Skills
- Word Processing
- Policy Advising
- Family Member Counseling
- Medical Procedure Coding
- Work Planning and Prioritization
- Relationship Building
- Rehabilitation Planning
- Database Software
- Coaching and Development
- Time Management
- Worker Supervision
- Paperwork Organization
- Goal Setting
- Training and Teaching
- Problem Solving
- Crisis Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Residential Services Supervisor
Ann Kiley Developmental Center
09.2014 - Current
Store Manager/Sales Representative
Waukegan Tire And Performance Wh
05.2001 - 08.2014
High School Diploma -
Waukegan High
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