Salesforce
Ginelle Johnson
Administrative Management Professional
Las Vegas,NV
Summary
Driven Administrative Professional offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Term Seasonal Resource Management Coordinator
KPMG
Las Vegas, NV
04.2022 - Current
- Triage incoming internal and external electronic communication requests such as newsletters, surveys, announcements, registration, and postings
- Communicate with internal customers to obtain additional project information and negotiate timelines
- Organize and consolidate project collateral such as headshots, pdf conversions, redactions, and customer requests in Microsoft Outlook to send to the offshore graphic design team using KPMG's CRM system
- Make minor changes and updates to communications using Dreamweaver
- Conduct quality reviews of project content completed by the graphic design team before returning the customers
- Identify projects that need editorial reviews to ensure all communications are within KPMG's branding standards
- Record project time in Jobtrack to ensure proper billing.
Seasonal Document Processing Coordinator
KPMG
Las Vegas, NV
02.2022 - 04.2022
- Utilizes customized web-based project management software to create and process firm financial statements and letters for KPMG Audit practice
- Heavy use of Microsoft Office Suite applications including Word, Excel and Outlook which includes macros, headers, footers, page/section breaks and embedded tables as well as Adobe Acrobat to maintain, edit, revise and format word processing requests for the firm
- Accountable for job intake, basic database entry and maintaining integrity of KPMG’s server folder creation/structure
- Proofreading document processing work with keen attention to detail before obtaining signatures from customers and prepare documents for official filing by the firms Accountants.
Career Advisor
California College San Diego
San Diego, CA
05.2019 - 07.2021
- Created, reviewed and ensured student placement records were in accordance with the Standards of
- Accreditation for Accrediting Commission of Career Schools and Colleges (ACCSC)
- Administered employment verifications across multiple channels of communication such as email, phone, and text
- Successfully achieved Key Performance Indicators consistent with corporate standards by reaching 70% graduate gainful employment rate in seven out eight programs helping the college meet accreditation standards
- Added and ensured placement records are accurately recorded in each student’s electronic file within
- Nexus for further review by our internal compliance team
- Built relationships with Recruiters to create employment opportunities for business graduates.
Executive Assistant
UNVERSITY OF SAN DIEGO
San Diego, CA
08.2016 - 04.2019
- Composed, designed and edited pages for department website and annual newsletter
- Facilitated 20 special events such as the Science-Mix and seminars) throughout the year
- Provided clerical and administrative support to the department chair in confidential matters including merit pay, tank and tenure, and student personal and/or grade information
- Successfully prioritize and complete special projects such as creating coordinating the hiring as requested by the chair
- Planned the department travel calendar, as well as registration, ticketing, and transportation; under my planning the department travel expenses had a 12% reduction allowing additional travel in 2017.
Admissions Coordinator
ALLIANT INTERNATIONAL UNIVERSITY
San Diego, CA
05.2014 - 08.2016
- Worked to maintain the integrity of over 1100 student files in the student database in Salesforce in order to ensure complete accuracy for local records, as well as state, and federal reporting
- Oversaw a wide range of administrative functions within the Admissions Office to support the Vice
- President, routine operations, and to manage special projects and events
- Designed and developed a Salesforce training manual for new hires and existing employees to help reduce errors in the student portal
- Maintained admissions guidelines by writing, updating, and recommending changes to policies.
Office Manager
CLARUS FLUID INTELLIGENCE
San Diego, CA
10.2011 - 05.2014
- Provided administrative support to the General Manager and corporate office
- Maintained current on-site procedures manual in accordance with headquarters policies
- Developed and maintain emergency response plans for government hydraulic oil flush jobs
- Basic accounting duties such as accounts payable, accounts receivable, and budget reconciliation
- Updated data and reports weekly on work performed within the Coast Guard contracts.
Admissions Counselor
CALIFORNIA COLLEGE SAN DIEGO
San Diego, CA
01.2007 - 12.2010
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents
- Assessed student interests and skills and provided strategic information about pursuing suitable courses
- Regularly met with enrolled students to confirm success and identify problem areas
- Assessed student's abilities and recommended degree programs to highlight strengths
- Created and developed a successful GED tutoring program for prospective learners not meeting the educational requirements to enroll. Improving enrollment by 08% within the first fiscal year
US Army Recruiter
United States Army
Barstow, CA
03.2006 - 09.2007
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Advertised job opportunities on social media platforms and job boards
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Developed recruiting strategies to identify qualified candidates and build network
- Relentless drive resulted in Recruiting Station achieving 100% mission accomplishment during 4 out of 7 months for fiscal year 07
Human Resources Quality Assurance Inspector
United States Army
Tacoma, WA
02.2005 - 03.2006
- Coordinated conferences, including gathering of instructors, time of event, and location of conferences
- Revised systems and procedures by analyzing operating practice Successfully conducted 11 Company Continuous Improvement Process Inspections (C.I.P) and six annual Organizational Inspections
- Prepare inspection finding reports and brief the productivity of departments to the Installation Commander
- Trained, mentored, and provided administrative assistant to departments within the post
- Provided outreach to administrative companies within the installation and schedule office visits
- Was recognized for outstanding achievement by retired Sergeant Major of the Army Kenneth Preston
Human Resources Information System Manager
United States Army
Taegu, South Korea
12.2003 - 02.2005
- Liaised between multiple business divisions to improve communications
- Maintained human resources regulatory compliance with local, state and federal laws
- Managed the Personnel Automation and Actions section for a multifunctional Personnel Services Company
- Utilize government databases to assign employees to the appropriate units based on the companies needs
- Monitoring feedback from Army Headquarters, while maintaining database accuracy of over 99.4%, the best in Korea for five consecutive months
- Effectively led and inspired six employees, constantly trained employees to accept more responsibility
- Develop and maintain Standard Operating Procedures which include workflow diagrams, documented process and timeframes
Education
MBA - Marketing
National University
La Jolla, CA 08.2016 - 10.2018
Bachelor of Science - Technical Management
DEVRY UNIVERSITY
12.2009 - 05.2011
Skills
SalesforceWorkdayRecruitingPurchasingLeadershipResearchHuman resources managementBudgetingWriting skillsTravel planningTime managementAccounts payableRecords managementDatabase managementCustomer serviceProcess improvementOffice manager experienceEmployee orientationTraining & developmentCommunication skillsProject management softwareProject managementOrganizational skillsCareer AdvisingGoogle SuiteATSProofreadingTalent AcquisitionAdobe AcrobatInterviewingManagementSocial media managementData entryCanva
Database administration
Scheduling
Policy and procedure modification
Documentation and control
Presentation design
Written Communication
Google Workspace
Clerical Support
Data Entry
Teambuilding
Attention to Detail
Dependable and Responsible
Advanced MS Office Suite
Technical Support
Travel accommodations
Expense reporting
Office management
Report analysis
Travel coordination
Human Resources Management (HRM)
Conference planning
Project Management
Schedule Management
Conflict management
Document oversight
Affiliations
American Marketing Association
Woven Woman's veteran Network
Noncommissioned Officers Association
National Notary Association
Software
Dreamweaver
DocuSign
Zoom
Teams
Certification
Notary Public
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Term Seasonal Resource Management Coordinator
KPMG
04.2022 - Current
Seasonal Document Processing Coordinator
KPMG
02.2022 - 04.2022
Notary Public
11-2021
Career Advisor
California College San Diego
05.2019 - 07.2021
MBA - Marketing
National University
08.2016 - 10.2018
Executive Assistant
UNVERSITY OF SAN DIEGO
08.2016 - 04.2019
Admissions Coordinator
ALLIANT INTERNATIONAL UNIVERSITY
05.2014 - 08.2016
Office Manager
CLARUS FLUID INTELLIGENCE
10.2011 - 05.2014
Bachelor of Science - Technical Management
DEVRY UNIVERSITY
12.2009 - 05.2011
Admissions Counselor
CALIFORNIA COLLEGE SAN DIEGO
01.2007 - 12.2010
US Army Recruiter
United States Army
03.2006 - 09.2007
Human Resources Quality Assurance Inspector
United States Army
02.2005 - 03.2006
Human Resources Information System Manager
United States Army
12.2003 - 02.2005