Ginett Puente
Houston,TX
Summary
Self-motivated, team player with strong organizational and interpersonal skills.
Experienced specialist with a passion for providing exceptional service.
Confident public speaker with experience giving presentations and training sessions.
Proactive and customer-oriented professional with more than 4 years of experience in renowned companies.
Overview
6
6
years of professional experience
Work History
Locker+ Associate
Prime Now LLC
Houston, TX
12.2023 - Current
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Built relationships with customers by providing friendly customer service.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Ensured compliance with company safety regulations at all times while on the job.
Host
Goode Company Kitchen and Cantina
Houston, TX
09.2023 - 04.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
- Managed incoming calls during busy shifts.
- Inspected dining areas for any damages or defects.
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks as needed.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Notified server after seating parties in section to facilitate prompt service.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
IT Sales Assistant
BMSoluciones
Santiago de Chile, Chile
05.2021 - 01.2022
- Responsible for providing administrative and commercial support to the sales team in the IT area.
- Manage the customer database, keep it up-to-date.
- Collaborate with the sales team in lead generation and identifying business opportunities in the IT sector.
- Coordinate and schedule meetings with clients, ensuring deadlines and expectations are met.
- Assist in the preparation of proposals and quotations for clients.
- Maintain fluid communication with clients, answering their queries and solving problems effectively.
- Stay updated on the company's products and services, as well as the latest trends in the IT market.
- Support the sales team in generating business opportunities and closing sales in the IT sector.
- Conduct prospecting of potential clients and follow up on generated leads.
- Assist in preparing sales proposals and presentations for clients.
- Coordinate meetings and product/service demonstrations for clients in the IT field.
- Track sales activities, update the customer database, and generate sales reports.
- Provide assistance in negotiating contracts and commercial agreements with clients.
- Maintain regular communication with clients, ensuring their satisfaction and addressing any issues or concerns they may have.
Electrical Materials Sales Executive
Mega Electric Chile LTDA
Santiago de Chile, Chile
10.2020 - 05.2021
- Responsible for managing and developing a portfolio of corporate clients in the electrical materials sector.
- Identify sales opportunities and establish strong business relationships with companies in the electrical industry.
- Present and promote electrical products and solutions to potential customers.
- Advise clients on product options and services that best suit their needs.
- Prepare and submit quotations, negotiate prices, and commercial terms with clients.
- Monitor sales activities to ensure that established objectives are met.
- Stay up to date on the latest trends and advances in the field of electrical materials.
- Collaborate closely with the warehouse and delivery team to ensure efficient and satisfactory delivery of the product.
Polycarbonate and Fiberglass Roof Sales Representative
Master1bra
Santiago de Chile, Chile
12.2018 - 10.2020
- Responsible for the promotion and sale of polycarbonate and fiberglass roofs to businesses and hardware stores.
- Identify sales opportunities and establish business relationships with clients in the construction and hardware industry.
- Conduct presentations and demonstrations of polycarbonate and 1berglass roof products to clients.
- Advise clients on the advantages and technical characteristics of polycarbonate and fiberglass covers.
- Prepare quotations, negotiate prices, and commercial terms with clients.
- Monitor sales activities, manage orders, deliveries, and resolve any issues that may arise.
- Stay up to date on the latest trends and advancements in the field of polycarbonate and fiberglass roofing.
- Participate in fairs and events in the sector to promote polycarbonate and fiberglass roofs and generate business opportunities.
- Maintain regular communication with clients, addressing their inquiries, and providing efficient after-sales service.
- Track sales activities, set sales goals and objectives.
Warehouse Coordinator
Editorial Notitarde, C.A.
Valencia, Venezuela
12.2017 - 04.2018
- Supervise inventory, ensuring accurate records and product availability.
- Conduct periodic counts and reconciliations to maintain accurate stock control.
- Coordinate and conduct regular physical inventories to verify record accuracy.
- Coordinate the receipt of products and materials, ensuring proper handling and adherence to quality standards.
- Organize and allocate storage spaces for products, maximizing space efficiency.
- Implement coding and labeling systems to facilitate product identification and location.
- Supervise order preparation, ensuring adherence to established delivery deadlines.
- Verify product accuracy and required documentation prior to dispatch.
- Identify opportunities for improvement in warehouse processes and procedures.
- Propose and implement initiatives to increase efficiency and reduce costs.
- Collaborate with other departments to optimize product Row management and system integration.
Education
Bachelor of Science in Industrial Engineering -
Carabobo University
01.2017
Skills
- Inventory control
- Sales support
- Team coordination
- Customer service
- Microsoft Office
- Problem-solving
- Project management
- Management Support
- Preparing reports
- Workplace Safety
- Customer interaction
- Oral communication
Languages
- Spanish, Native
- English, Intermediate
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Locker+ Associate
Prime Now LLC
12.2023 - Current
Host
Goode Company Kitchen and Cantina
09.2023 - 04.2024
IT Sales Assistant
BMSoluciones
05.2021 - 01.2022
Electrical Materials Sales Executive
Mega Electric Chile LTDA
10.2020 - 05.2021
Polycarbonate and Fiberglass Roof Sales Representative
Master1bra
12.2018 - 10.2020
Warehouse Coordinator
Editorial Notitarde, C.A.
12.2017 - 04.2018
Bachelor of Science in Industrial Engineering -
Carabobo University
Similar Profiles
Janaya ClayborneJanaya Clayborne
Prime Now Associate at Prime Now LLCPrime Now Associate at Prime Now LLC
Karla BritoKarla Brito
Prime Now Associate at Prime Now LLCPrime Now Associate at Prime Now LLC
Schednicka Alexandy SaurelSchednicka Alexandy Saurel
Retail Store Associate I, L1 at Prime Now LLcRetail Store Associate I, L1 at Prime Now LLc
Titus KangereTitus Kangere
Warehouse Associate at Prime Now LLCWarehouse Associate at Prime Now LLC
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America