Ginger Antle
Jamestown,KY
Summary
Seasoned Owner/Operator with relevant experience in business management and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate about continuous learning and professional development.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Snap's Soda Shop
Jamestown, Kentucky
08.2023 - Current
- Manage daily operations and workflow in a fast-paced retail environment.
- Oversee staff scheduling and trained new team members on operational procedures.
- Maintain inventory levels and organized stock for efficient product availability.
- Ensure compliance with health and safety regulations during all operational activities.
- Provide exceptional customer service to enhance client satisfaction and loyalty.
- Develop promotional displays to attract customers and boost sales initiatives.
- Implement operational changes to streamline processes and improve efficiency.
- Manage daily operations of the business, including staff, sales, inventory, and accounting.
- Resolve customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Ensure compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Maintain relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitor financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Conduct regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Analyze market trends and customer feedback to identify opportunities for growth.
- Implement cost-saving measures across departments while maintaining quality standards.
- Resolve conflicts between employees in a professional manner.
- Prepare staff work schedules and assigned team members to specific duties.
Owner/Operator Manager
Lake Country Outdoors
Russell Springs, Kentucky
04.2008 - 05.2020
- Coordinated inventory management to ensure product availability and quality.
- Oversaw financial transactions, including sales processing and cash management procedures.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Conducted market research to identify new business opportunities.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
High School Diploma -
Russell County High School
Russell Springs, KY05-2007
Skills
- Staff training
- Customer service
- Hiring
- Attention to detail
- Inventory management
- Team leadership
- Time management
- Invoicing and billing
- Adaptability and flexibility
- Finance and accounting oversight
- Excellent communication
- Problem-solving abilities
- Task prioritization
- Small business operations
- Multitasking
- Problem anticipation and resolution
Timeline
Owner/Operator
Snap's Soda Shop
08.2023 - Current
Owner/Operator Manager
Lake Country Outdoors
04.2008 - 05.2020
High School Diploma -
Russell County High School
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