Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Reimbursement Specialist
Bluebonnet Trails Community Services
03.2004 - Current
Process insurance claims efficiently, ensuring timely reimbursements for services rendered.
Analyze reimbursement trends to identify areas for process improvement and cost reduction.
Maintain comprehensive knowledge of healthcare billing practices, staying current on industry updates and changes in regulations.
Collaborate with healthcare providers to resolve billing discrepancies and enhance customer satisfaction.
Enhance reimbursement rates for the organization by efficiently resolving claim denials and underpayments.
Contribute positively to workplace morale by actively participating in team meetings and offering support to colleagues when needed.
Maximize reimbursements by staying current on industry regulations, payer policies, and coding updates.
Manage high volume of claim submissions while maintaining strict adherence to deadlines for optimal reimbursement results.
Follow up on denied and unpaid claims to resolve problems and obtain payments.
Verified accuracy of accounts payable payments, reduction in payment errors and check reissues.
Cosmetologist
Hair by Ginger
01.1997 - 05.2020
Provided personalized hair care consultations to enhance client satisfaction and loyalty.
Streamlined appointment scheduling processes to improve operational efficiency and reduce wait times.
Conducted regular training sessions to ensure compliance with health and safety regulations in the salon environment.
Established strong client relationships, resulting in increased repeat business and referrals through word-of-mouth marketing.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Mental Health Peer Support Specialist at Bluebonnet Trails Community ServicesMental Health Peer Support Specialist at Bluebonnet Trails Community Services