Dynamic professional with a proven track record at First National Bank of PA, excelling in operational improvements and client relationship management. Adept at strategic planning and data analysis, I foster collaboration and drive efficiency, ensuring compliance and enhancing service delivery. Recognized for exceptional problem-solving skills and a detail-oriented approach in high-stakes environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Commercial Loan Operations
First National Bank of PA
Charleston, SC
01.2019 - Current
Spearheaded operational improvements for South Carolina, enhancing efficiency across multiple services.
Managed commercial loan operations, including appraisal processes and KYC compliance.
Facilitated onboarding and training of new personnel, mentoring administrative team members.
Reviewed loan and deposit documentation monthly to clear exceptions and maintain compliance.
Collaborated on CRM management to ensure accurate client contact information.
Analyzed data to prepare management reports for sales meetings and distributed monthly reporting packages.
Maintained exceptional client relationships by providing timely solutions per established policies.
Developed a comprehensive state process manual to strengthen operational performance.
Principal Designer, Project Manager
Ginger Brewton Interiors, LLC
Charleston, SC
01.2005 - Current
Founder, Project Manager, and Interior Designer of a high-end, luxury design firm – business development, design scope, project management, extensive administrative functions, client and vendor relationships, day-to-day communication, contracts, proposals, procurement, presentations, budget analysis and management, and logistics (globally).
Lead design development from inception to completion embodying the client’s vision with a discerning eye and unparalleled attention to detail. Creative direction sourcing custom, high-end residential designs for clients in various locations throughout the United States.
Strong leadership/management skills, acting as main point of contact for projects ensuring timely delivery of project deliverables. Facilitates status meetings and ongoing review of project scope. Constantly researches products, suppliers, and innovative ways to promote efficiency while exceeding client needs and standards of excellence.
Manages client orders, supervises installations, and assures excellence in quality, overseeing multiple vendors and working on cross-functional teams.
Maintains a strict budget for projects and ensures on-time completion without compromising the highest of standards. Prepares and maintains budget reports and financial updates, project milestones, timelines, and budget during construction.
Successfully demonstrates problem-solving skills, as well as the ability to think big picture and reduce process inefficiencies. Anticipates and implements changes, making recommendations to projects to preserve schedule and enhance the outcome.
Business development and management creating and maintaining long-term relationships with high-net-worth clients, architects, builders, vendors, manufacturers, and artisans throughout the world.
Numerous accolades including House Beautiful Next Wave Designer, Traditional Home New Trad Designer, and Principal Designer for the 2013 Coastal Living Showhouse; as well as a selected designer for the Atlanta Southeastern Showhouse and Cashiers Designer Showhouse.
Featured in various publications including Garden & Gun, House Beautiful, Traditional Home, Atlanta Homes & Lifestyles, Southern Living, Coastal Living, Domino, Home + Garden and Charleston Magazine.
Education
Bachelor of Science - Retail Management and Fashion Merchandising
University of South Carolina
Columbia, SC
01.1999
Some College (No Degree) - Interior Design
New York School of Interior Design
New York, NY
Skills
Team building and collaboration
Effective communication
Presentation skills
Customer service excellence
Business development strategies
Partnership cultivation
Stakeholder engagement
Microsoft Office proficiency
Google Workspace expertise
Adobe Creative Suite knowledge
E-commerce platforms management
Project management methodologies
Strategic planning and execution
Analytical problem solving
Self-management techniques
Detail-oriented approach
Business planning acumen
Organizational effectiveness
Inclusivity practices
Equity initiatives
Process improvement strategies
Client relationship management techniques
Design development skills
Budget oversight and management
Data analysis capabilities
Problem resolution expertise
[Area of certification] certified professional
Networking proficiency
Multitasking abilities
Certification
Project Management Professional (PMP), Project Management Institute (PMI), 11/01/21
Timeline
Commercial Loan Operations
First National Bank of PA
01.2019 - Current
Principal Designer, Project Manager
Ginger Brewton Interiors, LLC
01.2005 - Current
Bachelor of Science - Retail Management and Fashion Merchandising