Ginger Butts
Pleasant Grove,UT
Summary
Knowledgeable Life Coach with solid foundation in personal development and client-focused coaching. Guided numerous clients toward meaningful life transformations by fostering self-awareness and goal achievement. Demonstrated strong interpersonal and motivational skills to support clients in overcoming challenges and reaching their full potential.
Overview
19
19
years of professional experience
Work History
Life Coach
Love Your Life Coaching
04.2023 - Current
- Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Conducted thorough evaluations of client progress throughout the coaching process, ensuring alignment with desired outcomes.
Customer Service Representative
The Bowen Group
12.2022 - 07.2024
- Answered incoming calls, providing frontline customer support or assistance to our Veterans. I log each phone call and assist the caller with phone numbers and transfer calls within the Veteran Administration. Also provided technical support for Veterans who are navigating through the VA website.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Case Manager
Myler Disability/Trajector Disability
04.2017 - 09.2021
- Assist clients with their Social security Disability Claims. Called state and federal agencies to assist with the claim and verify the decisions. I answered questions, and concerns involving their claim for disability. Also answered phones, and responded to emails.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Co-Owner/Office Manager
Mike's Extreme Exkavation
07.2006 - 10.2008
- Managed all aspects of business operations, including licensing and insurance.
- Oversaw billing, accounts receivable and payable, and scheduling.
- Handled essential office tasks such as filing, sorting, and mailing.
- Organized new hire packets, ordered necessary parts and supplies, and prepared payroll for the payroll company.
Education
Some College (No Degree) - Psychology
Utah Valley University
Orem, UTProfessional Recovery Life Coach -
ED2GO
Salt Lake City, UT04-2023
High School Diploma -
Spanish Fork High School
Spanish Fork, UT05-1988
Skills
- Motivational strategies
- Evaluation of client expectations
- Facilitated personal development sessions
- Effective goal development
- Emotional intelligence
- Resource management advocacy
- Local resource management
- Client information tracking
Timeline
Life Coach
Love Your Life Coaching
04.2023 - Current
Customer Service Representative
The Bowen Group
12.2022 - 07.2024
Case Manager
Myler Disability/Trajector Disability
04.2017 - 09.2021
Co-Owner/Office Manager
Mike's Extreme Exkavation
07.2006 - 10.2008
Some College (No Degree) - Psychology
Utah Valley University
Professional Recovery Life Coach -
ED2GO
High School Diploma -
Spanish Fork High School
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