Ginger Campbell
Canton,GA
Summary
Retail Merchandiser with more than 15 + years of retail experience and 7 of those years specifically in merchandising. Reliable in completing quality work, exceeding expectations and driving sales through merchandising. In 2015, I decided to be a stay at home mom but I am eager to get back into merchandising.
Overview
19
19
years of professional experience
Work History
Merchandise Team - Ready to Wear and Accessories
Macy's Department Store
Kennesaw, GA
11.2009 - 02.2015
- Arranged new merchandise according to company planograms.
- Assisted in seasonal floor sets and moves.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked.
- Ensured that all merchandise was correctly priced and tagged according to established standards.
- Organized regular clearance sales of slow moving items in order to free up space for new stocks.
- Printed labels and tags for sale merchandise.
- Maintained a clean and organized stockroom.
- Ensured compliance with all safety regulations when handling merchandise.
- Trained new staff members on merchandising principles and best practices.
In-Store Merchandiser - INC - Private Label
Macy's Merchandising Group
Atlanta, GA
04.2007 - 05.2009
- Arranged clothing displays, store layouts and promotional plans for new and existing clothing according to planograms.
- Communicated and coordinated planogram execution with store management.
- Developed and maintained relationships with the stores merchandising manager's and senior management.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Inspected stores regularly to ensure all merchandise is displayed properly.
- Ensured displays were up-to-date and well-maintained.
- Took pictures of new floor sets and submitted them to management monthly.
- Performed weekly sales analysis of best sellers and identified potential areas of improvement.
- Trained new and existing sales associates on merchandising standards.
- Monitored customer feedback to ensure satisfaction with product quality and service.
Department Manager - Ready to Wear and Accessories
Macy's
Kennesaw, GA
01.2003 - 04.2007
- Lead and managed a team of 15 + employees in the Department, ensuring that all tasks are completed efficiently and on time while maintaining customer service.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with customers.
- Motivated staff to achieve department sales goals and promote staff participation.
- Delegated work to staff, setting priorities and sales goals.
- Prepared weekly schedules to verify proper floor coverage during peak hours.
- Coached and trained new staff members, providing guidance on department policies and procedures and best practices.
- Conducted quarterly performance reviews to monitor progress of individual employees.
- Monitored weekly sales figures to track trends in customer buying behavior.
- Assisted in executing merchandising and promotional plans to meet department sales goals.
- Ensured the weekly advertised items were front and center and easy to shop.
- Maintained a clean sales floor and fitting rooms to ensure an easy shopping experience.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supported shrinkage and safety awareness with the Loss Prevention Team.
Sales Associate
Macy's Department Store
Kennesaw, GA
06.1996 - 01.2003
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review sales objectives.
- Maintained cleanliness of sales floors and displays.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Science - Marketing
Kennesaw State University
Kennesaw, GA01.2002
Skills
- Customer Service
- Floor Setting
- Visual Displays
- Building Vendor/In-Store Relationship
- Detail Oriented
- Multitasking and Time Management Abilities
- Sales Analysis
- Monitoring Stock Levels
- Maintaining Back Stock
Accomplishments
- Sales Manager of the year for the Accessories Department in 2004.
Timeline
Merchandise Team - Ready to Wear and Accessories
Macy's Department Store
11.2009 - 02.2015
In-Store Merchandiser - INC - Private Label
Macy's Merchandising Group
04.2007 - 05.2009
Department Manager - Ready to Wear and Accessories
Macy's
01.2003 - 04.2007
Sales Associate
Macy's Department Store
06.1996 - 01.2003
Bachelor of Science - Marketing
Kennesaw State University
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