Ginger Chrapliwy
South Bend,IN
Summary
Driven and resourceful professional with 22+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Adept at problem-solving.
Overview
22
22
years of professional experience
Work History
Officer Assistant
University Of Notre Dame - Student Affairs
06.2014 - Current
- Handle logistics, catering, and entertainment for meeting and event planning for Advisory Council events
- Respond to emails and other correspondence to facilitate communication
- Work with Development team to streamline gift report operations and prioritize benefactor meetings
- Transcribe minutes of student committee meetings
- Distributed division-wide announcements, reserved conference space and coordinate catering for all events within the division and office
- Greet arriving visitors, determined nature and purpose of visit and directed individuals to appropriate person(s) or offices
- Researched, proposed and implemented vendor agreements to decrease costs and improve services
- Orchestrated successful conferences, including associated travel for all speakers, facilities and support services
- Organized and coordinated Division-wide conferences and events
- Created expense reports, budgets and e-filing systems for VP
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Officer Assistant,
University Of Notre Dame - OSPIR
07.2008 - 05.2014
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for all Administrative Unit Review (AUR) and Academic Program Review (APR) advisors
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Distributed office-wide announcements, reserved conference space and coordinated all events for office
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
- Researched, and proposed AUR and APR advisor agreements
- Worked collaboratively with advisors throughout reviews, offering assistance and clerical support
- Worked with senior management to initiate new projects and assist in various processes
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services
- Organized and coordinated conferences and monthly meetings
- Created expense reports, budgets and filing systems for all AUR and APR reviews
- Developed and maintained spreadsheet for upcoming deadlines on incoming AUR and APR events.
Senior Executive Administrative Assistant
University Of Notre Dame - EVP Office
04.2006 - 06.2008
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for all retreats for office and division leaders
- Prepared documents, reports and presentations for project specialist and senior advisor using advanced software proficiencies
- Developed and updated spreadsheets and databases to track workload and efficiencies
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Screened calls and emails and initiated actions to respond or direct messages for all managers
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
- Researched, proposed, and implemented off-campus vendor agreements for retreats and conferences
- Worked with senior management to initiate new projects and assist in various processes
- Created expense reports, budgets and created an e-filing system for executive vice president and office.
Administrative Coordinator
University Of Notre Dame, Controller's Group
06.2001 - 04.2006
- Reduced intake processes time by developing adobe application form for tracking and filing systems
- Coordinated travel itineraries, including flights, ground transportation and hotel accommodations
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Oversaw appointment scheduling and itinerary coordination for all assistant controllers and personnel
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Managed files and records for all assistant controllers
- Addressed questions and managed communications to staff and faculty.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
Account Manager
Productivity Point International
01.1999 - 06.2001
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons
- Educated clients on new training opportunities and updated account information to maintain high standards of client service
- Capitalized on emerging trends in customer preferences and marketplaces
- Built and strengthened long-lasting client relationships
- Addressed problems with accounting, billing and service to maintain and enhance client satisfaction
- Oversaw new business development and customer servicing
- Improved account management by predicting potential competitive threats and outlining proactive solutions
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum
- Contributed to annual revenue goals by selling new services and developing new accounts through telemarketing strategy
- Recommended brand products to customers, highlighted benefits and redirected objections to secure sales
- Listened attentively to client feedback and worked with product development team to introduce new services.
Education
Bachelor of Science -
Indiana University South Bend
Skills
- Proficient in Microsoft Office
- Google Suite
- Adobe Acrobat Pro
- Conductor Website Management
- Box Cloud Content Platform
- Problem solving
- Resource allocation
- Calendar management
- Vendor management
- Interpersonal skills
- Team collaboration
- Event coordination
Timeline
Officer Assistant
University Of Notre Dame - Student Affairs
06.2014 - Current
Officer Assistant,
University Of Notre Dame - OSPIR
07.2008 - 05.2014
Senior Executive Administrative Assistant
University Of Notre Dame - EVP Office
04.2006 - 06.2008
Administrative Coordinator
University Of Notre Dame, Controller's Group
06.2001 - 04.2006
Account Manager
Productivity Point International
01.1999 - 06.2001
Bachelor of Science -
Indiana University South Bend
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