Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
Work History
TEMPORARY ADMINISTRATIVE ASSISTANT
SIGNATURE PROPERTIES, LLC
03.2019 - 07.2019
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
CASHIER/CUSTOMER SERVICE
PARTY TIME LIQUOR
11.2010 - 10.2011
Time management skills - worked in a fast-paced manner efficiently.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise.
SEASONAL TAX PREPARER
KC TAXES
01.2009 - 04.2009
Prepare tax returns for personal and small businesses using spreadsheets
Analyzed financial records to verify accuracy of tax returns.
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
CASHIER
DOLLAR TREE
01.2008 - 03.2009
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise.
Food Service Aide I
Dining Services UMCP
04.2002 - 09.2005
Enhanced customer satisfaction by providing exceptional food service and maintaining a clean dining environment.
Assisted in menu planning, incorporating seasonal ingredients for variety and cost savings.
Improved overall cleanliness by thoroughly sanitizing food preparation areas, equipment, and utensils.
Maintained a well-organized workspace, improving team efficiency during peak hours.
Before and After School Care Assistant
Prince Georges County Public School System
08.2001 - 01.2002
Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
Provided first aid and emergency response as required, prioritizing student health and safety at all times.
Assistant Director/Secretary
Chillum Youth Project
07.1998 - 08.2000
Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
Mentored new teachers through observation, feedback, and professional development opportunities.
Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
Managed department budget to ensure adequate resources for staff development and instructional materials.
Enhanced public relations, organizing community outreach programs that elevated organization's public profile.
Summer School Kindergarten Teacher
Chillum Youth Project
07.1996 - 08.1997
Built positive relationships with students and families for safe, trusted learning support.
Enhanced classroom management by establishing clear expectations, rules, and routines.
Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
Promoted learning through play with engaging activities, games and lessons.
Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
Education
HIGH SCHOOL DIPLOMA -
MONTGOMERY BLAIR HIGH SCHOOL
SILVER SPRING, MD
01.2002
Skills
Fluent and able to read and write in Spanish (Native) & English
Excellent communication skills with abilities of quick thinking and quick responses
Computer Proficient (Microsoft word, excel, quickbooks & spreadsheet)
Provide general and clerical administrative support