GINGER DAVIS
Deerfield Beach,FL
Summary
Dedicated professional with expertise in customer service, adept at multitasking and managing time effectively. Proven track record of enhancing customer satisfaction through positive interactions and efficient service delivery.
Overview
27
27
years of professional experience
Work History
Receptionist
SCI Corp Dignity Memorial
Pompano Beach, Florida
06.2025 - Current
- Greeted visitors warmly, ensuring a welcoming atmosphere at a dignified memorial service.
- Managed multi-line phone system, routing calls to appropriate staff efficiently.
- Maintained organized reception area, ensuring supplies and resources were readily available.
- Assisted in processing paperwork for services, supporting families during difficult times.
- Provided information on services and products offered, addressing client inquiries promptly.
- Handled confidential information with discretion, maintaining client privacy and trust consistently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Greeted customers, answered general questions and directed to appropriate locations.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Investigated and analyzed client complaints to identify and resolve issues.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
Bakery Clerk
Publix
Boca Raton, Florida
03.2025 - 09.2025
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Received incoming shipments of ingredients and supplies for baking operations.
- Product preparation for sale
- Answering phones
- Helping customers with products and sales
School Crossing Guard
Staffing Connections
Fort Lauderdale, Florida
12.2024 - 04.2025
- Directed traffic away from areas where students were crossing.
- Ensured that all vehicles stopped at designated stops while children crossed the street.
- Safely crossed children and pedestrians
Caregiver
Private Home
Deerfield Beach, Florida
10.2015 - 01.2025
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Preschool Teacher
Circle Time Preschool and Childcare
Pompano Beach, Florida
06.1998 - 10.2015
- Provided guidance regarding nutrition and healthy habits during snack time.
- Utilized technology such as computers and tablets in the classroom setting.
- Led story time sessions designed to promote literacy skills among young learners.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Facilitated group play activities that encouraged collaboration among students.
- Encouraged critical thinking skills through problem solving activities.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Assisted in providing a safe and secure environment for children.
- Organized educational materials and resources to create an engaging learning environment.
- Developed lesson plans that incorporated creative teaching techniques.
- Attended professional development workshops to stay current on educational trends.
Education
High School Diploma -
Highlands Christian Academy
Pompano Beach, Florida06.1998
Skills
- Product preparation and inventory management
- Stock rotation and quality assurance
- Customer service and sales assistance
- Food safety and cleaning
- Team collaboration and effective communication
- Time management and attention to detail
- Problem solving and compassionate interaction
Timeline
Receptionist
SCI Corp Dignity Memorial
06.2025 - Current
Bakery Clerk
Publix
03.2025 - 09.2025
School Crossing Guard
Staffing Connections
12.2024 - 04.2025
Caregiver
Private Home
10.2015 - 01.2025
Preschool Teacher
Circle Time Preschool and Childcare
06.1998 - 10.2015
High School Diploma -
Highlands Christian Academy