Ginger Dean
Del City, OK
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
21
21
years of professional experience
Work History
Administrative Assistant II
Oklahoma State Department of Health
11.2023 - Current
- Providing guidance and information for the process of obtaining various long term care administration licensure types.
- Stay updated on current rules and regulations centered around long-term care administration requirements
- Verifying information submitted to obtain and maintain various long term care administration license type.
- Time management usage alongside effective organization skills to provide licenses to Oklahoma long term care administrators who have completed the application process.
- Professional customer service skills to address customer needs or concerns.
- Maintain filing and organizing systems.
Administrative Programs Officer
Board of Examiner for Long-Term Care Administrator
07.2011 - 10.2023
- Maintained Long-Term Care licensing programs.
- Managed the daily administrative operations of the office.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Processed monthly invoices from vendors
- Prepared yearly requisitions and Purchase Orders through OMES regulated system.
Sales Executive Assistant
Diebold, Inc
06.2004 - 02.2010
- Contributed to a positive work environment with strong inter-personal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Implemented effective filing systems, ensuring easy access to essential documents at all times.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Created and managed office systems to efficiently deal with documentation.
- Volunteered to help with special projects of varying degrees of complexity.
Education
No Degree -
University of Central Oklahoma
Edmond, OKNo Degree -
Southwestern Oklahoma State University
Weatherford, OKHigh School Diploma -
Hinton High School
Hinton, Ok 05-1973
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
- Excel spreadsheets
- Dedicated team player
- Recordkeeping
- Verbal communication
- Invoice processing
- Relationship building
- Mail handling
- Microsoft PowerPoint
- Data management
- Spreadsheets
- Mail management
Timeline
Administrative Assistant II
Oklahoma State Department of Health
11.2023 - Current
Administrative Programs Officer
Board of Examiner for Long-Term Care Administrator
07.2011 - 10.2023
Sales Executive Assistant
Diebold, Inc
06.2004 - 02.2010
No Degree -
University of Central Oklahoma
No Degree -
Southwestern Oklahoma State University
High School Diploma -
Hinton High School
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