Ginger Emond
Waynesboro,United States
Summary
Dedicated CNA with over 20 years of experience and with proven expertise in patient care, vital signs monitoring, and compassionate communication, honed across roles at SouthEast Hospice and other healthcare settings. Excelled in enhancing patient satisfaction and maintaining confidentiality. Skilled in both clinical and administrative tasks, including electronic charting and medical office administration, showcasing adaptability and a results-driven approach.
Overview
15
15
years of professional experience
Work History
CNA
SouthEast Hospice
10.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Also has office experience- the following:
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
CNA
Family Care
05.2019 - 06.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Transported patients between rooms and appointments or testing locations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA/Pallative/Home Health Aide
Trinity Hospice
04.2009 - 02.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
Certificate of Completion of CNA/PCA Program - Health Aide
Augusta Technical College
Augusta, GA05.2003
GED -
Cornerstone Christian Correspondence
Townsend, GA03.2003
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Basic Life Support
- Dressing assistance
- Compassionate communication
- Maintaining confidentiality
- Patient Transfers
- Dementia and Alzheimer's knowledge
- HIPAA Compliance
- Safety Precautions
- Patient Lifting
- End of life care
- Electronic Charting
- Geriatric Care
- Responding to emergencies
- Inpatient Care
- Specimen Collection
- Condition Monitoring
- Preparing meals
- Outpatient Care
- Tracheostomy Care
- Medical office administration
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Office Administration
- Microsoft Office
- Records Management
- Electronic Medical Records
- Referral Verification
- Mail Management
- Inventory Oversight
- Problem-Solving
- Critical Thinking
- Adaptable and Flexible
- Time Management
- CPR Certified
- Basic Life Support for Health Care Providers (BLS)
Accomplishments
In 2022, I received several recognitions from the State surveys acknowledging that I was empathic to the patients families requests and needs saying I went above and beyond and that I provided top excellent service through a very difficult time and still to this day still very close to those families.
Timeline
CNA
SouthEast Hospice
10.2021 - Current
CNA
Family Care
05.2019 - 06.2021
CNA/Pallative/Home Health Aide
Trinity Hospice
04.2009 - 02.2017
Certificate of Completion of CNA/PCA Program - Health Aide
Augusta Technical College
GED -
Cornerstone Christian Correspondence
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