Dynamic professional with a proven track record in customer service and strong multitasking abilities, honed at Stockyard Bar and Grill. Recognized for enhancing guest experiences and managing high-volume environments while ensuring compliance with health codes. A reliable team player dedicated to fostering positive relationships and delivering exceptional results.
Overview
16
16
years of professional experience
Work History
Bartender/Server
Stockyard Bar and Grill
07.2024 - 09.2025
Crafted and served beverages according to established recipes and customer preferences.
Managed bar inventory, ensuring optimal stock levels and freshness of ingredients.
Provided exceptional customer service, enhancing guest experience through attentive interactions.
Collaborated with kitchen staff to streamline food and drink orders during peak hours.
Maintained cleanliness and organization of bar area in compliance with health regulations.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Daycare Director
One Acre Woods Daycare
03.2022 - 06.2025
Developed and implemented age-appropriate curriculum aligning with developmental milestones.
Supervised staff to ensure compliance with safety regulations and best practices in childcare.
Fostered relationships with parents through regular communication and feedback sessions.
Managed daily operations, including scheduling, budgeting, and resource allocation for optimal care.
Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
Developed strong relationships with families, fostering a sense of community within the daycare center.
Hairstylist
Mujeres Salon and Spa
05.2009 - 04.2022
Designed and executed diverse hairstyles tailored to client preferences and current trends.
Provided exceptional customer service, ensuring satisfaction through personalized consultations and follow-ups.
Trained junior stylists on advanced cutting techniques and product knowledge for enhanced service delivery.
Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Developed strong relationships with clients, fostering loyalty through consistent service excellence and engagement.
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Educated customers on products to maximize benefits.
Increased salon revenue by upselling products and additional treatments during appointments.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Property Manager
Encompass Management & Consulting
01.2017 - 03.2022
Managed tenant relations, ensuring timely communication and addressing concerns effectively.
Coordinated property maintenance schedules, optimizing service delivery and minimizing downtime.
Implemented lease administration processes, enhancing compliance and documentation accuracy.
Conducted regular property inspections to maintain standards and identify improvement opportunities.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
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