Ginger Kinnaird
Converse,TX
Summary
Dedicated housekeeping professional with extensive experience at Staybridge Suites Hotel, excelling in cleaning and sanitation. Proven ability to enhance guest satisfaction through effective communication and customer service. Recognized for maintaining high standards of cleanliness and quality control, ensuring a welcoming environment for all guests.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeping, Housekeeping Supervisor, Food & Beve
Staybridge Suites Hotel
01.2016 - 04.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Managed laundry sorting, washing, drying, and ironing.
- Worked with front desk to respond promptly to all guest requests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld hotel's reputation for cleanliness, consistently receiving positive feedback in guest surveys.
- Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
- Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
Housekeeper, Laundry Attendant
Radisson
01.2015 - 01.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
Education
GED -
Smithson Valley H.S.
14001 TX-46 Spring Branch, TX.7807004-2000
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
Certification
Food Handlers And Texas TABC
Timeline
Housekeeping, Housekeeping Supervisor, Food & Beve
Staybridge Suites Hotel
01.2016 - 04.2024
Housekeeper, Laundry Attendant
Radisson
01.2015 - 01.2016
GED -
Smithson Valley H.S.
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