Ginger Lowe
Dothan,AL
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance operational efficiency and ensure customer satisfaction through effective communication and time management. Experienced in managing transactions and training staff, consistently delivering high-quality service in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Package Delivery Driver
Walmart Spark
08.2022 - Current
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicle safely, adhering to traffic laws and company policies.
- Managed loading and unloading of packages, optimizing space and organization in vehicle.
- Communicated effectively with customers to coordinate delivery times and resolve issues.
Service Clerk
Toyota of Dothan
05.2021 - 08.2025
- Assisted customers with service inquiries and product recommendations.
- Processed service orders efficiently, ensuring timely completion of vehicle maintenance.
- Maintained accurate records of customer interactions and service transactions.
- Collaborated with technicians to prioritize and schedule vehicle repairs effectively.
- Managed daily reconciliation of deposits to ensure financial integrity.
- Processed high-volume deposit transactions accurately and efficiently.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments to streamline information flow and enhance service delivery.
- Handled multi-line phone system, directing calls to appropriate personnel while maintaining professionalism.
Cashier/Waitress Trainer
The Blue Plate
09.2020 - 05.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and integrity of funds.
- Maintained cleanliness and organization of the front counter area.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
Patient Registration Clerk
Eye Center South
01.2021 - 04.2021
- Managed patient registration processes, ensuring accuracy and efficiency in data entry.
- Coordinated insurance verifications, facilitating seamless patient experiences and financial clarity.
- Streamlined appointment scheduling, improving patient flow and reducing wait times.
- Trained new staff on registration procedures, enhancing team performance and service quality.
Residential Property Manager
Shallow Creek Development
08.2018 - 09.2020
- Oversaw daily operations, ensuring compliance with property regulations and tenant satisfaction.
- Managed vendor relationships to maintain property upkeep and enhance service quality.
- Developed and implemented leasing strategies to maximize occupancy rates and revenue growth.
Teller
Walmart Money Center
06.2015 - 08.2018
- Processed transactions accurately while ensuring compliance with financial regulations.
- Assisted customers with account inquiries and resolving issues promptly.
- Managed cash drawer efficiently, maintaining accurate records of all transactions.
- Trained new tellers on operational procedures and customer service best practices.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Jewelry Salesperson
JC Penney Stores
11.2014 - 06.2015
- Assisted customers in selecting jewelry, providing personalized recommendations based on individual preferences.
- Maintained knowledge of current jewelry trends and product features to enhance customer engagement.
- Demonstrated effective communication skills to build rapport with clients and foster long-term relationships.
- Trained new staff on product knowledge, sales techniques, and customer service best practices.
General Store Manager
Complete Cash
06.2012 - 11.2014
- Managed daily store operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored staff to enhance performance and promote teamwork.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed promotional strategies to increase sales and drive foot traffic.
- Evaluated client financial information to determine loan eligibility and risk assessment.
- Structured loan applications to meet compliance regulations and underwriting guidelines.
Education
No Degree -
Headland High School
Headland, ALGED -
George C Wallace Community College
Dothan, ALSkills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Timeline
Package Delivery Driver
Walmart Spark
08.2022 - Current
Service Clerk
Toyota of Dothan
05.2021 - 08.2025
Patient Registration Clerk
Eye Center South
01.2021 - 04.2021
Cashier/Waitress Trainer
The Blue Plate
09.2020 - 05.2021
Residential Property Manager
Shallow Creek Development
08.2018 - 09.2020
Teller
Walmart Money Center
06.2015 - 08.2018
Jewelry Salesperson
JC Penney Stores
11.2014 - 06.2015
General Store Manager
Complete Cash
06.2012 - 11.2014
No Degree -
Headland High School
GED -
George C Wallace Community College