Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
13
13
years of professional experience
Work History
Executive Director
Teen Challenge Of The Greater South
01.2011 - 04.2018
Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
Minimized expenses 18% by reducing excess staff and renegotiating vendor contracts.
Surpassed annual revenue targets by over $126,450 through effective oversight of daily operations and strategic initiative implementation.
Increased employee retention 50% through improvements in leadership and development.
Made decisions with broad and positive impact on security management operations.
Leveraged experience through vital management positions guiding business to success.
Built strategic relationships with federal, state and local law enforcement agencies.
Met customer service standards and expectations consistently by effectively communicating and actively listening.
Led organization by developing professional and ethical culture focused on exceptional excellence.
Streamlined company processes and procedures while enhancing customer satisfaction.
Secured [92]% satisfaction rate for all client services offered.
Raised profits by 25% within (6] months through planning.
Formulated analysis assessments to make informed decisions on proposed projects.
Led business initiatives resulting in numerous multi-year contracts.
Monitored internal controls to protect client facilities and assets.
Collected data and entered it daily to make sure that it was maintained and accurate.
Licensened Practical Nurse
Newport Health & Rehab
02.2005 - 09.2007
Comforted and counseled patients and families throughout care process.
Obtained patient vital signs and input/output measurements from inpatients.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Delivered updates in patient status to charge nurse, recording changes in medical records.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Performed routine evaluations of each patient's status, needs, and preferences.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Responded to patient requests with appropriate clinical and personal assistance.
Monitored patient health conditions to report changes to assigned physician.
Delivered emotional support to patients and families during challenging times.
Coordinated patient transfers to other facilities.
Administered medications and injections to patients.
Took samples to complete diagnostic and routine assessment tests.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
Evaluated patient histories, complaints, and current symptoms.
Supported diagnoses by taking blood samples from patients for laboratory testing.
Education
LPN License - Nursing
TN Technology Center
Morristown, TN
04.2001
Skills
Analytical and Critical Thinker
Communications Strategies
Industry Expertise
Program Leadership
Raising Capital
Training Methods
Adaptable and Flexible
Accounts Payable and Accounts Receivable
Leadership and People Development
Training and Development
Advertising Initiatives
Quality Control Planning
Fundraising Coordination
Financial Management
Management Team Leadership
Member Databases
Budgeting and Financial Management
Approachable and Outgoing
Data Entry and Analysis
Excel and Word Knowledge
Timeline
Executive Director
Teen Challenge Of The Greater South
01.2011 - 04.2018
Licensened Practical Nurse
Newport Health & Rehab
02.2005 - 09.2007
LPN License - Nursing
TN Technology Center
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