Ginger McGinnis
Signal Mountain,TN
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Multi-Line Insurance Agent
Larry Pyatt / State Farm
11.2010 - Current
- Increased customer satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service.
- Conducted comprehensive policy reviews to ensure clients were adequately protected against potential risks.
- Resolved complex claims issues promptly, working closely with adjusters and claimants to achieve fair settlements.
- Maintained high levels of productivity by consistently meeting or exceeding established sales quotas and performance metrics.
- Showcased strong organizational skills in managing multiple priorities, maintaining accurate records and adhering to industry regulations.
- Conducted annual reviews of existing policies to update information.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Telemarketing Consultant
The Insurance Hub
04.2010 - 11.2010
- Generated leads for sales teams through cold calling and targeted marketing campaigns.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
Education
Early Childhood Special Education
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Self-Motivation
- Attention to Detail
- Organizational Skills
- Computer Proficiency
- Teamwork and Collaboration
- Ethical Conduct
- Time Management
- Adaptability and Flexibility
- Customer Service
- Licensed Insurance Agent
- Customer Account Review
- Claims Handling and Processing
Certification
TN Licensed Insurance Producer: Life, Accident & Health, Property, Casualty
License # 1026356
Timeline
Multi-Line Insurance Agent
Larry Pyatt / State Farm
11.2010 - Current
Telemarketing Consultant
The Insurance Hub
04.2010 - 11.2010
Early Childhood Special Education
The University of Tennessee - Chattanooga
TN Licensed Insurance Producer: Life, Accident & Health, Property, Casualty
License # 1026356
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