Summary
Overview
Work History
Education
Skills
Timeline
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Ginger Miller

Guntown,MS

Summary

Experienced pharmacist focused on collaborating for team success with knowledgeable and friendly support. Offers multifaceted administrative and retail experience, positive nature and strong problem solving and conflict resolution skills.

Overview

23
23
years of professional experience

Work History

Pharmacist- Assistant Manager

Kroger
Tupelo, Mississippi
08.2004 - Current
  • Provided customer service to patients by answering questions related to prescription medications and refills.
  • Verified accuracy of prescriptions filled by comparing data on screen with hard copy of prescription.
  • Received incoming orders from wholesalers and suppliers.
  • Developed strategies to improve workflow processes in order to increase efficiency in the pharmacy department.
  • Processed third-party insurance claims for reimbursement of prescription medications.
  • Performed quality assurance checks on all medications dispensed before releasing them to customers.
  • Managed and supported a team of 15 pharmacy technicians in fulfilling over 3000 prescriptions per week
  • Consulted with physicians and patients about medication dosage, drug interactions, potential side effects, and allergies
  • Performed medication therapy management using OutcomesMTM, increasing medication adherence
  • Ensured accurate and timely dispensing of medications and provided friendly customer service resulting in high customer satisfaction scores
  • Provided patient counseling on proper medication use, potential side effects, and drug interactions, improving patient understanding and compliance
  • Assisted patients with over-the-counter medication recommendations
  • Vaccinated patients to provide immunity against influenza, Covid-19, shingles, and pneumonia

Pharmacist

Kroger
Nashville, Tennessee
02.2002 - 08.2004
  • Administered vaccines to immunize patients against communicable diseases.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
  • Recommended over-the-counter medications for patients after assessing symptoms.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Checked prescriptions for proper contents and labeling.
  • Managed the daily operations of a retail or hospital pharmacy.

Pharmacist

CVS Pharmacy
Nashville, Tennessee
06.2001 - 02.2002
  • Maintained records of patient profiles, including drug allergies, medications and medical histories.
  • Provided medication counseling to patients on the proper use and potential side effects of their medications.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.

Education

Doctor of Pharmacy -

University of Mississippi
Oxford, MS
05-2001

Associate of Arts - Pharmacy (Pre-Pharmacy)

Northeast Mississippi Community College
Booneville, MS
05-1997

High School Diploma -

Shannon High School
Shannon, MS
05-1995

Skills

  • Drug Classification
  • Prescription Processing
  • Dosage Form Preparation
  • EPRN Pharmacy Software Proficiency
  • Immunization administration

  • Drug Interactions Knowledge
  • Patient Counseling
  • Insurance Billing
  • Resolving customer issues
  • Workflow Optimization
  • Drug Inventory Control

Timeline

Pharmacist- Assistant Manager

Kroger
08.2004 - Current

Pharmacist

Kroger
02.2002 - 08.2004

Pharmacist

CVS Pharmacy
06.2001 - 02.2002

Doctor of Pharmacy -

University of Mississippi

Associate of Arts - Pharmacy (Pre-Pharmacy)

Northeast Mississippi Community College

High School Diploma -

Shannon High School

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Ginger Miller